Transition Tools & Reporting - Senior Associate

Industry/Sector

Not Applicable

Specialism

Managed Services

Management Level

Senior Associate

Job Description & Summary

The Opportunity

Join our Acceleration Center Mexico and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.

As a Transition Tools & Reporting - Senior Associate, you will play a pivotal role in managing and strategizing within our Managed Services practice. You will be at the forefront of client support, utilizing your skills to deliver exceptional service and innovative solutions. As a Senior Associate, you will focus on building meaningful client connections and developing a deeper understanding of the business context. You are responsible for analyzing complex problems, mentoring others, and maintaining professional and technical standards. Navigating increasingly complex situations, you are growing your personal brand and deepening your technical skills.

In this role at PwC Acceleration Center Mexico, you will leverage your ability to anticipate the needs of your teams and clients, delivering quality outcomes. Embracing increased ambiguity, you will thrive in situations where the path forward isn’t clear, using these moments as opportunities to grow. Within our Advisory practice, you will be exposed to a broad range of tools and methodologies, allowing you to generate new ideas and solve problems effectively. This position offers a unique opportunity to enhance your skills while contributing to the firm's overall business strategies.

Responsibilities

- Analyzing complex problems to develop and implement strategic solutions within managed services
- Leading the design and development of automation frameworks to enhance operational efficiency
- Managing stakeholder engagement to align project objectives with client expectations
- Overseeing the delivery of business process automation initiatives to drive transformation
- Utilizing analytical thinking to optimize service delivery and improve operational performance
- Coordinating project planning and delivery to meet timelines and budgetary constraints
- Implementing continuous process improvement strategies to enhance service management
- Conducting process performance analysis to identify opportunities for optimization
- Facilitating risk documentation and operational risk management to mitigate potential issues
- Mentoring junior team members to foster professional growth and technical skills development

What You Must Have

- At least a Bachelor's degree
- At least 4 - 6 years of experience
- Oral and written proficiency in English required
- Hands on experience with AI, Power BI, Power Automate, a wide range of Tools, MS365 products, Copilot, Claude Code and/or other AI / Agentic products, and Azure Hyperscaler
- Excellent understanding of Managed Service Delivery - Technical Project Management /Architecture & Design methods

- Experience working with teams for implementing Quality for varied technologies (e.g. ERP applications, bespoke applications, Infra, Cloud, Testing, Data Analytics) and implementing remote connectivity / networking solutions during the Transition phase.

What Sets You Apart

- Preference for at least one of the following fields of study: Business Administration/Management, Engineering
- Demonstrating proficiency in Automation Framework Design and Development
- Utilizing Business Process Automation (BPA) to enhance operational efficiency
- Excelling in Operational Performance Management (OPM) strategies
- Leveraging analytical thinking for complex problem-solving
- Embracing change and driving digital transformation initiatives
- Engaging stakeholders effectively to deliver successful project outcomes

Travel Requirements

Up to 20%

Job Posting End Date