Food and Beverage Attendant

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will greet guests with a smile and ensure they feel valued from the moment they walk in. As a Food and Beverage Attendant, you’re not just making guests feel at home – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here’s what you’ll do during a typical day:

• Deliver great guest service: Welcome guests warmly and provide friendly, professional, and efficient service throughout conferences, meetings, weddings, and special events.
• Serve food and beverages: Serve food and drinks in a timely manner, following event requirements and service standards to ensure a positive guest experience.
• Set up and maintain event spaces: Prepare banquet and meeting rooms according to event specifications, including table settings, buffet stations, and room layouts, and restore function spaces after events.
• Handle guest enquiries: Respond to guest requests, questions, and concerns professionally to ensure a successful event experience.
• Maintain cleanliness and safety standards: Follow food safety, hygiene, and health and safety procedures to ensure event spaces and service areas remain clean, safe, and presentable.
• Support successful event delivery: Monitor event requirements, replenish food and beverage items as needed, and ensure function rooms are fully prepared and maintained throughout service.
• Work as part of a team: Collaborate with fellow Team Members and other hotel departments to deliver seamless events and contribute to a positive workplace culture.

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

• High school diploma or equivalent; hospitality training is a plus
• Proven experience in a similar role in a hotel is beneficial
• Excellent communication, grooming, and interpersonal skills
• Fluent in English; additional languages are an advantage
• Friendly, professional, and guest-focused
• Able to work flexible shifts