Skip to main contentJobsDashboardProfileJoin Talent NetworkSign InEnglishSingle PositionENGAGE. INSPIRE. DEVELOP.View All JobsProgram ManagerPenang, MalaysiaApply NowAdd to Job CartFind out how well you match with this jobUpload your resumeJob descriptionCompany blogJob IDR029225Purpose Statement: The Program Manager leads the tactical interface between the customer and various Plexus functional areas. This position is responsible for leading the Customer Focus Team (CFT) and managing the day-to-day customer relationship. In essence, be the “voice of Plexus” to the customer and the “voice of the customer” to Plexus.Key Job Accountabilities:Engage and lead the Customer Focus Team(s), ensuring that the team(s) understand(s) the overall program contract(s) / goals, are performing consistently and are empowered to make decisions and solve problems as they arise.Take the lead in engaging with Customer(s) in respect of delivery commitments, quarterly business reviews, site visits and negotiating PPV and NRE.Lead systematic improvements in customer service and satisfaction in respect of the Plexus' 5Es and Plexus Core ValuesLeverage operational cost and quality metrics to identify improvement opportunities and collaborate with support functions to proactively develop and implement solutions.Proactively leverage knowledge of financial metrics to identify risks and variances to plan, and take action to mitigate such risks and variances.If have direct reports: Responsible to exemplify and hold their team accountable to demonstrating the Plexus Core Values. Leader will focus on evaluating potential, driving succession planning, and ensuring their employees receive the development and coaching required to realize their full potential.Education/Experience Qualifications:Education/Experience Qualifications:A minimum of a Bachelor's is required.Two (2) years of related experience is required; Two (2) or more years of related experience is preferred.An equivalent combination of education and experience sufficient to successfully perform the key job accountabilities may be considered.Other Qualifications: N/APhysical Requirements: N/ATravel Requirements: N/AThis document does not represent a contract of employment and is not intended to capture every possible assignment the incumbent could be asked to perform.Similar jobsNPI Program Leadership / NPI ManagerPenang, MalaysiaEngineering MgmtPosted 3 months agoTransition Manager/Project Manager - Product LaunchNampa, IDProgram LeadershipPosted a day agoSenior Program Management ManagerBuffalo Grove, ILProgram MgmtPosted a month agoProject Manager SrPenang, MalaysiaProject MgmtPosted 7 months agoProject ManagerPenang, MalaysiaProject MgmtPosted 6 months agoProject Manager IPenang, MalaysiaProject MgmtPosted 2 months agoCustomer ManagerPenang, MalaysiaCustomer MgmtPosted 4 months agoProgram Administrator / SeniorPenang, MalaysiaProgram MgmtPosted 4 months agoCustomer DirectorPenang, MalaysiaCustomer MgmtPosted 3 months agoProject Manager IIGuadalajara, MexicoProject MgmtPosted a month ago Data Privacy AgreementWhen you upload your resume, we provide job recommendations to you. You will also receive job recommendations by email.Please confirm that you agree to the Data Privacy Policy.CancelConfirm
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