About the Role
This is a founding-stage role sitting at the heart of a fast-growing personalized health diagnostics startup based in Berlin. You'll work directly with the co-founders to move ideas to production quickly, eliminate manual work through AI and automation, and build the repeatable, measurable systems that improve member outcomes — all within a regulated health context.
The engagement is 3–6 months with real potential for conversion to a full-time role based on fit. It's hands-on, technical, and high-impact from day one — low bureaucracy, high ownership.
What You'll Do
Work directly with founders in a fast-moving environment to ship ideas quickly and reduce operational drag.
Automate and eliminate manual ops work using AI, code, and clean processes — not manage tasks by hand.
Own customer onboarding and technical setup to move members through the funnel efficiently.
Run day-to-day operations including acquiring blood testing locations and managing logistics (sample flow, shipping, escalations).
Recruit, onboard, and schedule mobile field staff (e.g., mobile nurses).
Manage customer support and concierge workflows — handling member requests and action plans.
Structure pipelines for product and sales to surface member feedback and patterns to the team.
Build internal tools and automations using AI agents, n8n, Lovable, Retool, Zapier, and Claude/GPT APIs.
Track ops KPIs with SQL (cycle times, error rates, stockouts) and convert ad hoc processes into measurable systems.
What We're Looking For
Required:
Strong ownership mindset with a bias to action — hands-on, structured, and clear about process.
Proven ability to turn manual processes into measurable, repeatable, automated systems.
Experience recruiting, onboarding, and scheduling field staff and managing logistics operations.
Technically capable: comfortable with basic SQL, APIs, and building tools with Lovable / Retool / n8n.
AI-native: daily use of Claude, GPT, Cursor or similar; automations-first mindset.
Strong communication skills in both German and English.
Background studying or working in Computer Science, Engineering, Life Sciences, or a related field.
Evidence of side projects, prototypes, or code (e.g., GitHub activity).
Nice to have:
Experience in healthtech or other regulated environments.
Prior exposure to early-stage startup or founder-led environments.
Compensation & Benefits
Compensation details are available on request. This role is structured as a 3–6 month founding-stage engagement with conversion to full-time possible based on mutual fit.
Location
This role is on-site in Berlin, Germany. Visa sponsorship is not available — candidates must already be authorized to work in Germany.