About Metaforms
At Metaforms, we're redefining how market research gets done.
Our AI platform empowers the world's leading research agencies to scale 10x faster without compromising on quality. With AI Agents augmenting survey programming, data processing, and project management, we help customers like Dynata, Savanta, and Borderless Access deliver more projects with less effort.
1,000+ surveys processed on our platform every month
Trusted by agencies serving Fortune 500 companies
Rapid month-over-month growth across customers and volume
$9M Series A raised to aggressively scale the team and product
The Role
We're hiring a QA Engineer to own the reliability, accuracy, and quality of our AI-powered research automation products.
QA at Metaforms is a different problem from testing standard SaaS. Our platform generates surveys, processes research data, and automates workflows where a subtle logic error can create real downstream cost for an agency and its clients. Output isn't always deterministic, edge cases hide in survey logic and data handoffs, and "looks fine" isn't the same as "correct."
You'll be the gatekeeper between QA and production — designing test plans, hunting edge cases, validating fixes, and running end-to-end checks on critical components so that every release ships clean. Your judgment on what to test, and how deeply, directly shapes the trust our customers place in the product.
What You'll Do
Test Design & Execution
Design and maintain manual test plans for product features and workflows across the platform
Identify edge cases and boundary values others miss, and translate them into detailed, reusable test cases
Perform functional and regression testing for tickets, bug fixes, and enhancements
Conduct end-to-end testing of critical components during QA → Production release cycles
Quality Operations
Manually verify failed cases from automation test runs and separate real defects from flaky tests
Document and track defects with clear, reliable reproduction steps that engineering can act on immediately
Contribute to release sign-off decisions — knowing when something is ready to ship, and when it isn't
Collaboration
Work closely with product, engineering, and automation QA teams to keep release cycles fast and smooth
Feed recurring defect patterns back into the team so quality improves upstream, not just at the gate
What We're Looking For
Must-have
2–4 years of QA / software testing experience, ideally on web-based products
Strong command of test case design, regression testing, and release validation
Hands-on experience with bug tracking and test management tools (JIRA, TestRail, or similar)
Critical thinking and genuine curiosity about how things break — you find the edge cases specs don't mention
Sharp attention to detail and high standards for what "done" means
Clear written communication — your bug reports and test documentation should need no follow-up questions
Nice-to-have
Experience testing SaaS or AI products, especially where outputs are non-deterministic
Exposure to automation frameworks (Selenium, Cypress, Playwright) or interest in growing into automation
Familiarity with market research or survey programming workflows
Basic SQL or API testing skills (Postman or similar)
Why Join Metaforms
Shape quality standards for AI-driven products at the frontier of research automation — a genuinely harder and more interesting QA problem than typical SaaS
Work with a high-agency, motivated team of engineers, product thinkers, and designers
Zero bureaucracy — your findings drive decisions, and releases don't move without your sign-off
Join a Series A funded company at the steepest part of its growth curve
Benefits
Full family health insurance
$1,000 USD annual reimbursement for skill development
Dedicated mentor/coach support
Free lunch and dinner at the office
Monthly food and snacks allowance