Oracle NetSuite Customer Success Associate Consultant - US - January 2027
Visa sponsorship is not available for this role. For clarity purposes, this means that Oracle is not in a position now, or in the future, to offer US immigration sponsorship. This includes, but is not limited to, support of H-1B, TN, O-1, green card or F-1 e.g. EAD, OPT, CPT, I-20, F-1 visa stamp etc.
As a Customer Success Associate Consultant, you will participate in the Customer Success Associate Development Program (CSADP), an immersive development experience that combines structured learning, hands-on practice, coaching, and customer exposure. The program builds enhanced communication skills, practical NetSuite expertise, business acumen, consulting methodology/process discipline, AI fluency, and trusted-advisor skills so you can move beyond system configuration to help customers make better decisions, adopt solutions faster, and achieve stronger outcomes. Successful associates learn to structure ambiguity, generate solutions, challenge assumptions, build trust, and guide customers through transformation.
What You Will Do
• Deliver high-quality NetSuite implementations by applying industry-specific business processes, practical AI fluency, credible domain expertise, and human-centered consulting excellence.
• Engage customers with curiosity and empathy to understand their goals, ask thoughtful discovery questions, and translate business needs into practical NetSuite solutions.
• Support solution design, configuration, testing, documentation, adoption, and post-go-live improvement activities across a variety of customers and industries.
• Communicate recommendations and next steps clearly to customer stakeholders, including finance, operations, technology, and end-user teams.
• Use data, structured problem-solving, and sound judgment to navigate ambiguity, test assumptions, and improve project outcomes.
• Collaborate across teams, seek and act on feedback, and consistently deliver a high standard of service, professionalism, and follow-through.
• Work toward defined quality, customer satisfaction, utilization, and development goals while continuously strengthening your consulting capabilities.
What We Offer
• Comprehensive onboarding and development focused on NetSuite, consulting excellence, business-domain knowledge, AI fluency, and customer advisory skills.
• Ongoing mentorship, coaching, and access to a global network of customer success, industry, product, and technology experts.
• Exposure to multiple customers, industries, and business challenges that accelerate learning and career growth.
• Clear pathways to expand your expertise and progress into consulting, customer success, industry, and leadership roles.
• Competitive compensation, comprehensive benefits, and an inclusive environment where different experiences and perspectives are valued.
Who You Are
A recent graduate with a bachelor's degree. Preferred fields include Economics, Business Technology or MIS, Finance, Accounting or Accounting Information Systems, Engineering, Marketing, Supply Chain, Data Science, or another discipline that demonstrates strong analytical and business foundations and a passion for launching a consulting career.
Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.
Range and benefit information provided in this posting are specific to the stated locations only
US: Hiring Range in USD from $24.62 to $48.03 per hour; from: $51,200 to $99,900 per annum. May be eligible for bonus and equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC1