Own operational continuity: Help take over internally developed tools and automations, ensuring they are documented, supported, and continuously improved. Manage solution backlogs: Capture business needs, prioritize enhancements, refine requirements, and coordinate delivery across stakeholders and technical contributors. Support technical maintenance: Troubleshoot issues, coordinate fixes, validate releases, manage risks, and improve operational sustainability. Partner with builders and business owners: Work with engineers, solution builders, program managers, and planning teams to translate operational pain points into practical solution enhancements. Strengthen production readiness: Create runbooks, support models, documentation, testing plans, and change-management practices for internal platforms. Enable adoption and feedback loops: Gather user feedback, monitor usage patterns, develop training materials, and recommend improvements based on business value. Incubate new capabilities: Support discovery, prototyping, and Minimum Viable Product (MVP) definition for new AI, automation, and business platform opportunities. Embody our Culture and Values Bachelor's Degree AND 6+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience 3+ years of experience managing cross-functional and/or cross-team projects Experience managing technical programs, business applications, workflow automations, internal tools, or platform initiatives. Experience translating business requirements into user stories, implementation plans, release priorities, and operational solutions. Ability to understand technical architecture, data flows, integrations, APIs, permissions, and platform dependencies. Experience with automation, low-code development, scripting, or application development technologies such as Power Automate, Power Apps, Python, SQL, TypeScript, C#, or REST APIs. Exposure to AI-enabled solutions, including agents, prompt engineering, Copilot Studio, Azure OpenAI, or large language model (LLM) productivity scenarios. Experience supporting internal business platforms through deployment, adoption, operational support, and continuous improvement. Effective stakeholder management, problem-solving, documentation, and communication skills, with the ability to bring structure to evolving or ambiguous business and technical environments.
Want jobs like this matched to you?
SimpleCareer scores fresh postings against your résumé so you only see the matches that matter.