National Sea Logistics Trade Lane Manager
It's more than a job
As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
Your Role
• A role with strong sense of both operational and commercial side of the business to connect customer/sales' needs with KN network/products to power up business growth.
• Strategically plan of product development to support business growths.
Able to provide market insights and being creative to improve sales approach.
• Close deals on tough situation and drive business implementation though solid plan.
Your Responsibilities
• MSR/SSR setting for existing & new business
• Through overall engagements with all key stakeholders to deliver highest level of customer experience at all times with clear focus on customer service, profit maximization + retention
• Customer performance monitor
• Drive product design through connecting overall allocation/pricing demands with SIN & NYC Trade
• Escalation point for China controlled business
• Oversee and manage the planning and alignment of the RFQ target account list with main stakeholders
• Provide market intelligence to support business decision and development
• Support NA/VS with customer meeting/joint sales calls
• Provide solution design, value proposition, tailor made solutions to customers when required
• Provide training if necessary
Your Skills and Experiences
• To succeed in this role the person has to be pro-active and able to anticipate multiples scenarios, able to work under pressure and get results in complex situations, able to multi-task without losing focus, having ownership and attitude towards problems, good communicator and easy to establish relationship and be experience with customer negotiations, pricing and able to close deals.
• Can build strong relationship with key stakeholders and influence others to achieve mutual goals.
Good Reasons to Join
At Kuehne + Nagel, you get to grow your expertise, shape processes and deliver innovative solutions. We are continuously building our local and global network and our product portfolio, creating career opportunities in different fields of work worldwide. As a leader in the logistics industry, we provide a collaborative and IT driven environment where you will work with motivated and customer-centric colleagues across the world.
Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
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