Quality Imp & Patient Exp Prog Mgr

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance

• Paid Time Off from Day One

• 403-B Retirement Plan

• 4 Weeks 100% Paid Parental Leave

• Career Development

• Whole Person Well-being Resources

• Mental Health Resources and Support

• Pet Benefits

Schedule:

Full time

Shift:

Day (United States of America)

Address:

2535 S Downing St

City:

Denver

State:

Colorado

Postal Code:

80210

Job Description:

Coordinates with various departments to ensure alignment and integration of quality improvement strategies. Tracks progress and evaluates the effectiveness of implemented improvements to ensure sustained positive impact. Other duties as assigned. Educates staff on the importance of quality indicators and their role in improving patient care and experience. Analyzes variances in patient care and operational processes to identify areas for improvement. Develops comprehensive reports on improvement opportunities to enhance patient care and operational efficiency. Monitors information and quality indicators to ensure compliance with transplant regulations. Collaborates with healthcare teams to implement process improvements based on data analysis and feedback. Utilizes data from quality indicators to drive evidence-based decision-making and enhance patient outcomes. Supports continuous improvement efforts by providing actionable insights and recommendations based on monitoring data.

Knowledge, Skills, and Abilities:

• Organizational [Required]
• Verbal Interpersonal [Required]
• Customer Relations [Required]
• Grammar/Spelling [Required]
• Read/Comprehend written instructions [Required]
• Follow verbal instructions [Required]
• Keyboarding (manual) [Required]
• Computer (visual) [Required]
• Advanced analytical, communication and problem solving skills. [Required]
• Computer proficiency in Microsoft Office and database applications. [Required]

Education:

• Bachelor's [Preferred]
• Bachelor's [Required]

Field of Study:

• Bachelor's in a healthcare specialty required

Work Experience:

• 2+ clinical, quality and/or relevant healthcare-related experience, [Required]
• 3+ of related experience in hospitality or public relations. [Required]
• Experience with performance improvement methodologies, tools, systems including LEAN methodology. [Preferred]

Additional Information:

• N/A

Licenses and Certifications:

• Certified Professional in Healthcare Quality (CPHQ) [Preferred]

Physical Requirements: (Please click the link below to view work requirements)
Physical Requirements - https://tinyurl.com/23km2677

Pay Range:

$82,546.98 - $153,539.38

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.