Business Operations Manager Peds Surgery

Your future role at a glance 

Location: Austin, TX

Facility: Dell Childrens Medical Center

Department/Specialty: Peds Surgery 

Schedule: Day Shift | Monday - Friday 8:00a - 5:00p

Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 97,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.

Benefits that help you thrive

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more

How you’ll make an impact in this role

• Drive Data-Driven Surgical Operations: Oversee all volume metrics and clinical numbers for the Pediatric Surgery department, using data analytics to predict volume trends, optimize OR utilization, and guide strategic forecasting.

• Lead and Mentor the Scheduling Team: Provide direct leadership, operational management, and performance oversight to the surgical scheduling team to ensure seamless patient booking and provider alignment.

• Master Complex Data Extraction: Query and pull operational, clinical, and financial data directly from hospital applications and Electronic Health Records (Cerner).

• Synthesize High-Impact Data Presentations: Translate complex surgical datasets into clean, executive-ready presentations and reports for hospital leadership and the surgical team.

• Foster Cross-Functional Collaboration: Partner closely with pediatric surgeons, nursing leadership, and hospital executives to align business operations with clinical realities.

• Command Office Technology Workflows: Leverage both Microsoft Office and Google Workspace suites to maintain departmental documentation, organize reporting templates, and streamline communication.

What minimum requirements you’ll need

Education:

• High School diploma equivalency with 3 years of cumulative experience OR Associate's
  degree/Bachelor's degree with 2 years of cumulative experience OR 7 years of applicable cumulative job specific experience required.
• 3 years of leadership or management experience preferred.

What additional preferences we're seeking

• Analytical & Data-Driven Mindset: Strong analytical skills with a proven ability to dig into healthcare data, recognize patterns, and use numbers to solve operational bottlenecks.

• Data Presentation & Communication Prowess: Highly professional presentation and communication skills, with a track record of clearly explaining data trends to clinical and executive stakeholders.

• People Management Experience: Proven experience managing, coaching, and developing direct reports (experience managing healthcare schedulers or administrative staff is a major plus).

• Healthcare Platform Agility: Functional experience navigating healthcare applications and hospital EHR systems; direct experience with Cerner is highly preferred.

• Technical Suite Fluency: Advanced proficiency across both Microsoft Office (Excel, Word) and Google Workspace (Sheets, Docs, Slides).

• Polished Professional Presence: A collaborative team player who maintains peak professionalism when interfacing with high-level surgical and medical teams.

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

Fraud prevention notice

Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.

E-Verify statement

Employer does not participate in E-Verify and therefore cannot employ STEM OPT candidates.