Poland HR Services Specialist/ Specjalista/ Specjalistka ds. Obsługi Pracowników - PL

Skip to main contentSign InPoland HR Services Specialist/ Specjalista/ Specjalistka ds. Obsługi Pracowników - PL page is loadedPoland HR Services Specialist/ Specjalista/ Specjalistka ds. Obsługi Pracowników - PLApplyremote typeHybridlocationsOCONUS-Poland-Krakowtime typeFull timeposted onPosted Todayjob requisition idR0166560At Amentum, we're not just solving problems — we're engineering the future. Our team is driven by an unyielding commitment to innovation, integrity, and collaboration, tackling some of the most significant challenges in science, security, and sustainability. If you're passionate about making a real impact and want to be part of a community that values diversity and ethical excellence, this is the place where your ambition can thrive. We believe success comes from continuously pushing boundaries and working together to deliver on our promises.We embrace challenges with confidence and are dedicated to creating a secure and vibrant future for all. If you're ready to join a team that values your unique perspective and is committed to your safety, well-being, and professional growth — we’d love to hear from you. For our HR Global Delivery (GDO) team in Krakow we are seeking a Poland HR Services Specialist/ Specjalista/ Specjalistka ds. Obsługi Pracowników - PL.The selected candidate will be employed by Critical Mission Services Sp. z o.o., part of Amentum.Responsibilities:Support HR GDO processes for Poland by applying relevant local labour law requirements, internal policies, and established service procedures.Utilizes knowledge management system to respond to requests from HR staff, managers and employees on HR or Payroll policies, procedures, and toolsCooperates with Payroll and other HR teams on queries received by the teamCollects required hard-copy employee documents for Poland processes, ensuring they are handled in line with local requirements and internal proceduresNavigates on company’s systems and tools and explains their functionalityProcesses information, data, transactions, and letter related to HR or Payroll dataTracks customer contacts and inquiries in case management systemMonitors case management system and reassigns tasks to appropriate teamsEscalates necessary matters to policy owners for resolutionPossesses strong interpersonal skills to successfully build productive relationships at all levels of the enterpriseConveys a professional, knowledgeable, helpful and confidential approachParticipates in special tasks and projects in order to support supervisors, teams and other stakeholdersRequirements1-3 years in HR or Payroll, or in a call center environmentFoundational knowledge of Polish Labour Law and standard HR practices to support day-to-day employee inquiriesProficiency with Microsoft applicationsExperience in using Workday and Enova would be an assetExcellent spoken and written EnglishAbility to handle confidential issues with discretionNumerical attitude/analytical skillsKnowledge of HR or Payroll policies and processesCustomer service experienceBachelor’s Degree or equivalent experienceWe OfferInternational working environment and unique company culture fostering individual career growth and work-life balancePersonal development opportunities and training in industry-leading toolsFriendly and supportive team atmosphereParticipation in global projects and process improvementsFull-time employment contract with competitive salaryBenefits package including medical care, life insurance, My Benefit cafeteria with co-financing for sports activities, employee wellbeing support programFlexible working hours (start between 7:30–10:00)Short Fridays (Monday to Thursday we work 8,5h. Friday is a 6-hour workday)Hybrid or stationary working model — based on your preferenceModern office in an attractive locationOur Commitment to InclusionWe know that if we are inclusive, we’re more connected — and if we are diverse, we’re more creative. We welcome people for who they are, regardless of age,...