Senior Sales Manager, Professional Channel

Senior Sales Manager, Professional ChannelAbout Face Reality:Face Reality Skincare was created with one goal: to give people clear skin for good. With over 50 million people experiencing the physical and emotional toll of acne each year in the US, we made it our mission to develop an effective way to achieve clear skin through our clinically verified Clear Skin MethodTM, an adaptive method combining in-clinic treatments from certified skincare professionals, personalized at home product routines and lifestyle guidance. We are dedicated to giving not just real results but celebrating people and their skin at every part of their journey.Our Core ValuesIntegrity, Inclusion, Collaboration, Adaptability, AccessibilityOur supportive business model ensures that everyone has a clear path to success and growth. We foster an inclusive space in which people are valued for who they are and are encouraged to collaborate to see goals fully realized. Fostering an open, honest culture gives us the opportunity to achieve greater trust internally and externally. Remaining flexible and adaptive allows us to remain responsive to the ever-changing world. Doing right, even if it is difficult, is of the utmost importance.About the roleThis Senior Sales Manager, Professional Channel role is responsible for overseeing day-to-day sales execution, team performance, account retention and expansion, new business acquisition, and pipeline management, while partnering closely with Marketing, Finance, Product, and Customer Success to deliver consistent execution, predictable growth, and an exceptional customer experience. Reporting directly to the VP of Sales, this leader manages a team of sales professionals—including Account Managers and Inside Sales Representatives within the Professional channel—focused on retaining and growing existing Acne Expert accounts and driving new customer acquisition through virtual selling, outbound prospecting, and consultative account management; the role operates primarily in a hybrid/inside sales environment, with periodic travel for customer meetings, events, and industry engagement. *Please note: This is a hybrid role working out of our corporate office in San Ramon, CA Tuesdays - Thursdays and remotely Mondays and Fridays. RESPONSIBILITIES/ESSENTIAL FUNCTIONSSupervision Responsibilities / Leadership Recruit, onboard, coach, and retain a high-performing team of Account Managers and Inside Sales RepresentativesEstablish clear expectations, performance standards, and accountability across the teamProvide ongoing coaching, feedback, and development to improve individual and team sales performanceFoster a positive, inclusive, and high-performance culture aligned with company valuesPromote strong collaboration across the sales team and cross-functional partnersPromote strong collaboration across the sales team and cross-functional partnersAct as a liaison between the sales organization and senior leadership, representing team needs and prioritiesManage and allocate sales team travel and expense budgets to ensure efficient use of resourcesSales Strategy & Execution Develop and execute sales strategies to drive growth across the Professional channel, including retention and expansion of existing accounts and acquisition of new Acne Expert partnersIdentify market trends, customer insights, and competitive intelligence to inform  strategic initiatives Balance near-term sales execution with longer-term initiatives that improve team performance, customer growth, and pipeline conversionRevenue Leadership & Planning Lead sales planning, performance management, and quota attainment across the team, including account coverage, pipeline oversight, and activity expectationsLead forecasting, pipeline management, KPI tracking, and performance reporting with a high degree of accuracyPartner with Finance and Sales Operations to support sales reporting, budgeting, and performance analysis Customer & Account LeadershipBuild...