Digital Change Leadership & Communications
Job Description Summary:
At The Coca-Cola Company, we are driven by a growth mindset and a commitment to continuously evolve how we operate, innovate, and connect across our global system. As digital transformation reshapes how we work and engage, we are placing digital capabilities, data, and new ways of working at the center of our enterprise strategy.
We are seeking a Manager, Digital Change Leadership and Communications to support the successful delivery of transformation initiatives by driving change adoption and delivering clear, compelling communications. Reporting to the Senior Director, Digital Change Leadership and Communications, this role plays a critical part in translating strategy into action by helping employees understand, adopt, and embrace new tools, processes, and ways of working.
This role is ideal for a candidate who thrives at the intersection of people, technology, and storytelling. You bring strong organizational change management capabilities, a passion for communication excellence, and the ability to collaborate across teams to ensure transformation efforts are engaging, effective, and aligned to business priorities.
What You’ll Do for Us
Digital Change Execution
Support digital change strategies that drive adoption of new systems, tools, and processes across Digital, and KO.
Apply established change management frameworks, tools, and methodologies to deliver consistent and effective change support
2. Strategic Communications & Content Development
Develop and deliver communication plans that translate complex transformation initiatives into clear, engaging, and audience relevant messaging
Create communication assets such as presentations, toolkits, leader messaging, and employee content that drive awareness and engagement
3. Stakeholder Collaboration & Alignment
Partner with cross functional teams including digital, technology, and business stakeholders to align messaging and support change outcomes
Support leaders and managers by equipping them with tools and guidance to communicate and lead through change effectively
4. Change Insights & Impact Assessment
Help assess change impacts, stakeholder needs, and communication requirements for key transformation initiatives
Track and report on change readiness, communication effectiveness, and adoption metrics, using insights to refine approaches
5. Communication Governance & Culture Enablement
Contribute to the governance and execution of enterprise communication channels, ensuring alignment with broader priorities and standards
Promote a culture of transparency, inclusion, and continuous learning by ensuring employees feel informed and supported throughout change efforts
Requirements & Qualifications
Bachelor’s degree in Communications, Organizational Development, Business Administration, Human Resources, or a related field
6+ years of experience in change management, internal communications, transformation programs, or related roles
Experience supporting digital transformation or technology enabled change initiatives in a complex organization
Strong written and verbal communication skills, with the ability to translate complex topics into clear and engaging content
Familiarity with change management principles, frameworks, and tools
Ability to manage multiple priorities and deliver high-quality work in a fast‑paced, matrixed environment
Strong stakeholder collaboration skills, with the ability to build relationships across functions and levels
Data literacy, with the ability to interpret metrics and insights to improve communication and change outcomes
Digital fluency, including experience with collaboration tools, communication platforms, and analytics dashboards
Foundational understanding of artificial intelligence and emerging technologies and their impact on workplace communication and change
Core Capabilities
1. Change Management Execution
Ability to support and deliver change strategies that drive adoption of new tools, processes, and ways of working
Practical application of change frameworks (e.g., stakeholder mapping, impact assessments, adoption planning)
Strong attention to detail in executing change plans across multiple initiatives
2. Communication Planning & Content Development
Skilled in translating complex transformation initiatives into clear, concise, and engaging communications
Experience developing communication plans, campaigns, and multichannel messaging
Ability to create high-quality content (presentations, toolkits, leader messaging, employee communications)
3. Stakeholder Collaboration & Influence
Strong partnership skills to work effectively with cross functional teams (digital, technology, HR, and business stakeholders)
Ability to build relationships, align messaging, and support shared outcomes
Confidence in supporting leaders with communication tools and guidance
4. Data & Insights Application
Ability to assess change impacts and identify stakeholder needs
Experience tracking and analyzing metrics related to change readiness, communication effectiveness, and adoption
Uses data and feedback to continuously improve communication and change approaches
5. Organizational Awareness & Adaptability
Strong understanding of how organizations operate and how change affects different audiences
Ability to anticipate risks, resistance, and communication needs across stakeholder groups
Demonstrates flexibility and resilience in fast paced, evolving environments
6. Communication Governance & Channel Management
Understanding of enterprise communication channels and governance standards
Ability to ensure consistency, alignment, and quality across messaging and platforms
Supports execution of communication processes and standards
7. Culture & Engagement Mindset
Promotes transparency, inclusion, and continuous learning through communication and change efforts
Focused on creating positive employee experiences during transformation
Helps ensure employees feel informed, supported, and engaged
8. Digital & Technology Fluency
Comfortable working with digital tools, collaboration platforms, and communication technologies
Familiarity with digital transformation concepts and how technology impacts employees
Basic understanding of data tools and emerging technologies (including AI) in a workplace context
What We’ll Do for You
Provide opportunities to work on high‑impact transformation initiatives that shape how Coca‑Cola operates in a digital world
Offer exposure to cross‑functional and global teams, helping you build strong networks and broaden your experience
Support your growth through hands‑on experience, learning resources, and opportunities to develop change and communication expertise
Enable a flexible and inclusive work environment where you can bring your ideas, creativity, and perspective to drive meaningful impact
Skills:
Pay Range:
United States of America: 112,000 USD - 136,000 USDBase pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.
Annual Incentive Reference Value Percentage:
15Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.
Location(s):
United States of AmericaCity/Cities:
AtlantaTravel Required:
00% - 25%Relocation Provided:
NoJob Posting End Date:
August 14, 2026Our Purpose and Growth Culture:
We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.