Senior Telecom BSS/OSS Test Analyst - VOIS
Who we are
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. #VOIS #BeUnrivalled #CreateTheFuture
About this Role
We are seeking a skilled Telecom BSS/OSS Test Analyst with proven experience across the full Software Testing Life Cycle (STLC) within telecommunications environments. This role is well suited to individuals with expertise in BSS and OSS platforms, including CRM, Billing, Ordering, Mediation and Self-Care systems, as well as system integration and regression testing. The successful candidate will contribute to the quality assurance of complex telecom solutions through effective testing, troubleshooting and defect management practices.
What you’ll do
Execute end-to-end testing activities across the full Software Testing Life Cycle (STLC). Perform System Testing, System Integration Testing (SIT), and Regression Testing for telecom applications. Validate functionality across Telco BSS and OSS environments, including Billing, CRM, Ordering, Online and Mediation systems. Conduct testing of Siebel CRM, Ordering, Sales and Self-Care applications within a telecommunications environment. Test and validate integrations involving Oracle BRM, OSM and ESB/OSB platforms. Verify web services and APIs using XML, SOAP, REST, WSDL and XSD technologies. Perform SQL queries and Unix-based validation activities to support testing and troubleshooting. Investigate issues through first-level troubleshooting and debugging techniques. Log, track and manage defects and incidents using tools such as ALM and JIRA. Collaborate with cross-functional teams to ensure high-quality solution delivery.
Who you are
Experience working across the full STLC in Telecom BSS and OSS environments. Strong understanding of Billing, CRM, Ordering, Online and Mediation systems. Hands-on experience with Siebel CRM, Oracle BRM, OSM and ESB/OSB platforms. Experience performing System, System Integration and Regression Testing. Knowledge of web service technologies, including XML, SOAP, REST, WSDL and XSD. Strong working knowledge of Unix and SQL. Ability to perform first-level troubleshooting and debugging activities. Experience using Test and Incident Management tools such as ALM and JIRA. Strong analytical, problem-solving and collaboration skills. Ability to work effectively in a dynamic telecommunications environment.
Not a perfect fit?
Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.
What's in it for you
Opportunity to work on large-scale telecommunications transformation programmes. Exposure to complex BSS and OSS landscapes and enterprise-grade testing practices. Experience collaborating with diverse teams across multiple systems and technologies. Opportunity to enhance expertise in telecom CRM, Billing, Ordering and Mediation platforms. Continuous learning through exposure to system integration and service-oriented architectures.
What skills you will learn
Advanced testing methodologies within telecom BSS and OSS ecosystems. End-to-end validation of integrated enterprise applications. Enhanced troubleshooting and defect management capabilities. Deeper expertise in Oracle BRM, OSM, ESB/OSB and Siebel CRM platforms. Practical experience with web services, API testing and integration technologies. Strengthened Unix and SQL skills in complex production-like environments.
VOIS Equal Opportunity Employer Commitment
Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.
Join Us
At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
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