Senior Director of Network

Position Overview

Omni Fiber is seeking a highly experienced and strategic Senior Director of Network Engineering & Operations to lead the design, implementation, optimization, and operational support of our rapidly growing fiber broadband network.

This executive-level leadership position is responsible for establishing the technical vision, engineering standards, operational excellence, and long-term network strategy that support Omni Fiber's continued expansion. The Senior Director will oversee Network Engineering, Network Operations, Architecture, Tier 3 Support, and Network Deployment functions while ensuring industry-leading network reliability, scalability, security, and performance.

The ideal candidate combines deep ISP engineering expertise with proven leadership in broadband network operations, large-scale infrastructure deployments, and cross-functional team management.

Key Responsibilities

Strategic Network Leadership

• Develop and execute Omni Fiber's network engineering and operational strategy.
• Establish short-term and long-term roadmaps for network growth, scalability, resiliency, and technology evolution.
• Partner with executive leadership to align technical initiatives with business objectives.
• Evaluate emerging technologies and recommend solutions that support future expansion.
• Lead capacity planning, network expansion planning, and infrastructure investment strategies.

Network Engineering & Architecture

• Provide executive oversight for network design, engineering standards, implementation methodologies, and operational readiness.
• Direct architecture, engineering, and standards development for backbone, transport, peering, broadband access, and service delivery networks.
• Approve engineering templates, deployment standards, and technical operating procedures.
• Ensure consistent engineering practices across all network platforms and operating regions.
• Drive innovation through lab validation, proof-of-concept testing, and technology evaluations.

Network Operations & Reliability

• Oversee Network Operations Center (NOC), Tier 3 Engineering Support, and service assurance functions.
• Establish operational metrics focused on network uptime, service availability, customer impact reduction, and incident response effectiveness.
• Lead major outage response efforts and executive communications during critical incidents.
• Ensure effective escalation management and root cause analysis processes.
• Drive continuous improvement initiatives focused on operational efficiency and customer experience.

Technical Leadership & Team Development

• Build, mentor, and lead high-performing engineering and operations teams.
• Develop leadership succession plans and talent development strategies.
• Establish performance expectations and accountability measures across all network organizations.
• Foster a culture of innovation, collaboration, operational discipline, and continuous learning.
• Serve as the senior technical authority for complex engineering decisions and network initiatives.

Vendor & Technology Management

• Manage strategic relationships with equipment manufacturers, carriers, transport providers, and technology partners.
• Lead hardware and software platform evaluations and selections.
• Negotiate technical requirements and service expectations with vendors and partners.
• Oversee lifecycle management for network infrastructure and technologies.

Operational Excellence

• Establish KPIs, SLAs, and executive reporting frameworks for network performance.
• Drive process improvements related to incident management, change management, deployment standards, and network maintenance practices.
• Ensure documentation standards are maintained across engineering and operational teams.
• Support compliance, security, and audit requirements across the network organization.

Financial Management

• Develop and manage departmental budgets, capital expenditures, and operational expenditures.
• Support network investment planning and capital forecasting.
• Evaluate cost-saving initiatives while maintaining service quality and reliability.
• Provide executive reporting regarding network performance, expenditures, and strategic initiatives.

Required Qualifications

Education

• Bachelor's degree in Network Engineering, Telecommunications, Computer Science, Information Technology, or related field.
• Equivalent industry experience may be considered in lieu of formal education.

Experience

• 10+ years of progressive experience within a broadband ISP, telecommunications carrier, fiber provider, cable operator, or service provider environment.
• 5+ years of senior leadership experience managing engineering, network operations, architecture, or technical organizations.
• Proven experience leading large-scale broadband network deployments and operations.
• Experience managing multiple engineering disciplines and operational teams.
• Demonstrated success building scalable networks in high-growth environments.

Technical Expertise

Deep knowledge of:

• BGP
• MPLS
• OSPF and/or IS-IS
• IPv4 and IPv6
• Carrier-grade NAT (CGNAT)
• VPN technologies
• Broadband subscriber services
• Peering and Internet transit architectures
• Fiber access network technologies
• ISP backbone design and operations
• Network resiliency and redundancy planning
• Service provider security architectures

Platform Experience

Hands-on or leadership oversight experience with:

• Cisco
• Juniper
• Nokia
• MikroTik
• Ciena
• Adtran
• Calix
• Similar carrier-grade network platforms

Preferred Qualifications

• Master's Degree (MBA, Engineering, Telecommunications, or Technical Discipline).
• CCIE Service Provider, JNCIE, NRS, MEF Professional, or equivalent advanced certifications.
• Experience leading geographically dispersed engineering and operational teams.
• Experience supporting high-capacity fiber broadband networks.
• Knowledge of CDN architectures, peering optimization, and network security initiatives.
• Experience implementing automation, orchestration, and network management platforms.
• Familiarity with software-defined networking and modern broadband architectures.

Leadership Competencies

• Strategic Leadership
• Business Acumen
• Executive Presence
• Talent Development
• Change Management
• Financial Management
• Organizational Planning
• Customer Focus
• Operational Excellence
• Decision Making
• Cross-Functional Collaboration
• Innovation & Continuous Improvement

Why Join Omni Fiber?

As the Senior Director of Network Engineering & Operations, you will directly influence the future of Omni Fiber's network infrastructure and customer experience. This is a unique opportunity to lead the technical foundation of one of the fastest-growing fiber broadband organizations while building teams, processes, and technology that fuel long-term success.

What Success Looks Like

✅ Industry-leading network reliability and uptime

✅ Scalable engineering standards that support rapid expansion

✅ Highly engaged and productive engineering and operations teams

✅ Proactive network performance and capacity management

✅ Reduced outage frequency and faster incident resolution

✅ Strategic technology investments that support growth and innovation

Join Omni Fiber and help build the future of fiber broadband connectivity.