Senior Product Manager

Skip to main contentBack to all jobsSenior Product ManagerCopenhagenFull-timePermanent employeeApply for this jobAbout the jobAt Flatpay, we're building products that make running a business simpler.Thousands of merchants rely on our payment solutions every day. As we continue expanding our POS offering, we're looking for a Senior Product Manager who can turn complex merchant needs into products that are intuitive, reliable, and commercially impactful.We're now scaling aggressively across Europe and investing heavily in product. This is not a role for someone who wants to manage a backlog from a distance. We need a product leader who enjoys spending time with customers, challenging assumptions, making difficult prioritization decisions, and working closely with engineers, designers, commercial teams, and leadership to shape the future of our POS platform.What you'll doYou'll own a meaningful slice of our POS product - the software that runs the front of house for thousands of restaurants, cafés, retail stores, and salons across Europe - and be accountable for delivering outcomes, not just features.Our merchants are not procurement teams at large enterprises. They're owner-operators. That means the bar for usability, reliability, and clarity is brutally high — a confusing settings menu or a slow checkout flow costs them real sales on a Friday night. You'll spend real time in those venues, not just in Figma.Your work will include:Defining and driving product strategy for POS solutions across multiple merchant segmentsSit with merchants and watch them work. Learn the difference between what they say in interviews and what they actually do on a busy Friday lunch. Bring those insights back into the roadmapTranslating customer insights, business objectives, and technical constraints into clear product directionUnderstand the critical merchant value and plan the MVP rather than big deliveriesWorking closely with engineering and design teams to deliver high-quality solutions at paceUsing data, customer feedback, and market insights to evaluate product performance and guide decisionsHelping establish product management best practices as Flatpay continues to scaleWho you areWe're less interested in whether you've worked with a specific framework and more interested in how you think and operate. We hope you are comfortable operating in a hyper-growth environment where the org chart and the roadmap both move fast.You likely bring:6+ years of product management experience in software, fintech, payments, POS, SaaS, or a similarly complex domainBackground launching products 0->1 and 1->10 into multiple European marketsThe ability to navigate ambiguity and create clarity for teams around youExperience working with cross-functional product development teamsConfidence communicating with both technical and non-technical audiencesA data-informed mindset without becoming data-dependentStrong commercial instinct. You think about adoption, revenue, and unit economics, not just feature usageWillingness to spend time in the field with merchants across our marketsBonus points if you have experience with:Payments or acquiringPoint-of-sale systemsMerchant-facing productsOmnichannel commerceSubscription or transaction-based business modelsFamiliarity with Android-based payment hardware (PAX, Ingenico, or similar)What success looks likeAfter your 3 months, you have:Built deep knowledge of merchant needs and operational realities across multiple marketsEstablished a clear product direction in a collaboration with other PMs and Product DirectorBuilt deep knowledge of Flatpay product offering and identify gapsDelivered meaningful improvements that merchants actively valueCreated strong partnerships across product, engineering, design, commercial teams, and leadershipContributed to a stronger product culture across FlatpayWhy Flatpay?We're building in a market where reliability matters, customer expectations evolve quickly, and product decisions have a direct...