KYC Onboarding and Client Support Unit Analyst

Single PositionExplore a Career With UsView All JobsHybridKYC Onboarding and Client Support Unit AnalystKyiv, Kyiv, UkraineApply NowFind out how well you match with this jobUpload your resumeJob descriptionJob ID26974657Date posted06/28/2026DepartmentOperations - ServicesAre you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi’s KYC Operations Team.By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role OverviewThe KYC Onboarding and Client Support Unit Analyst is an intermediate-level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to develop and manage a dedicated internal KYC (Know Your Client) program at Citi.What you’ll do Partner with Relationship Management and Compliance teams to assist with the preparation, development, due diligence and approval of the electronic Know Your Client (KYC) record and supporting appendices (CCB, GNB, CB, DCC, Markets, TTS)Follow local Ukrainian requirements in KYC/AML and execute respective controlsServe as point of contact for internal partners and external clients, interacting with key teams to identify and resolve KYC related questionsEnsures customer KYC inquiries are answered in an efficient and timely manner, maintaining compliance with departmental standardsConduct necessary analyses to address client needsCommunicate resolutions to clientsCreate and maintain KYC records by obtaining information from internal and external sources (firm website, regulatory websites, etc.)Partner with Relationship Management and Compliance teams to update system information from initiation to approval of KYC record and report workflow progress to supervisorValidate the information within KYC records and Customer Identification Program (CIP) documents to ensure completion and accuracyEnsure KYC records incorporate local regulatory requirements / Global KYC AML StandardsMaintain KYC Workflow ToolAppropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citi, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.Has the ability to operate with a limited level of direct supervision.Can exercise independence of judgement and autonomy.Acts as SME to senior stakeholders and /or other team members.Eager to use, explore, and understand how emerging technologies, such as Artificial Intelligence, assist in improving checks for financial crime and compliance (KYC, AML, Sanctions).What we’ll need from you 1-2 years of relevant experience in KYC/AMLExperience in banking operations, financial monitoring and complianceStrong Client communication experienceKnowledge of local Ukraine legislation and requirements in AML/KYC areaFluent Ukrainian and English languages are requiredProven ability to make effective and timely decisionsConsistently able to anticipate and respond to customer/business needsDemonstrated ability to build and cultivate partnerships across business regionsExperience using AI-powered tools to enhance productivity, streamline processes and support data analysis.Master's degree/University degree or equivalent experience.What we can offer you By joining Citi Ukraine, you will not only be part of a business casual workplace with a hybrid working model (partly office, partly work from home), but also receive a competitive base salary (which is annually...