Call Center Representative - Customer Service Center

Responsible for answering incoming calls from patients, providers, health plans, and hospitals and providing accurate information to the caller.  Supporting the values of PSJH-CA and proven ability to use team concepts to enhance shared leadership philosophies are essential for the success of this position.

Performs job activities in accordance with PSJH-CA Mission and Core Values, maintaining confidentiality while creating and maintaining a work environment that affirms and fosters respect for human diversity.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Medical Foundation and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• 3 years Customer Relations.
• Solid experience in answering calls in a call center environment.

Preferred Qualifications: 

• Work history emphasis within an independent physician association, management services organization or physician hospital organization.

Why Join Providence? 

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.