Quality Director

All Jobs  >  Quality Director Apply Quality Director Hybrid Remote • Reno, NV Apply Job Type Full-time Description The Quality Director will provide strategic leadership, oversight, and consistency across all manufacturing locations of SendCutSend. This role is responsible for developing and driving a unified quality strategy, ensuring alignment in quality standards, processes, coaching, and execution across sites and shifts.The Quality Director will lead and support site Quality Managers by providing direction, mentorship, accountability, and operational guidance to strengthen quality performance, improve customer outcomes, and foster a culture of continuous improvement throughout the organization.This position is preferably based in Reno, NV; however, we are open to candidates in other locations. The role supports quality initiatives across all SendCutSend facilities and requires regular travel, with more frequent travel for candidates based outside of Reno.Why SendCutSend?SendCutSend is an on-demand manufacturing company specializing in custom sheet metal and CNC machining. We serve more than 150,000 engineers, fabricators, and businesses across the U.S. and Canada. We operate out of six facilities located in Nevada, Kentucky, and Texas.Our business is built on reliability, accountability, quality, and constant improvement. Everyone here plays a real role in our success. We value people who are collaborative, innovative, and committed to detailed high-quality work. We’re scaling fast and building the future of manufacturing. If you’re excited to join the team and grow with us, we want to hear from you! What you’ll doDevelop and implement company-wide quality strategies, standards, and initiatives across all manufacturing locationsDrive consistency in quality systems, auditing practices, documentation, and decision-making across sitesEstablish and maintain standardized quality metrics, reporting structures, and performance expectationsPartner with Operations leadership to align quality objectives with broader business goals and operational growthProvide leadership, coaching, and guidance to Quality Managers across all sites and shiftsConduct regular site visits and reviews to ensure compliance with company quality standards and operational consistencyOversee production audits and inspections across locations, ensuring proper sampling methods and adherence to quality requirementsEnsure quality teams maintain effective communication and alignment between shifts and facilitiesCollaborate with Production, Engineering, Customer Service, Safety, and Operations teams to resolve quality issues and improve processes Partner with leadership teams to support strategic planning, operational scaling, and process standardization Ensure critical safety and quality control points are consistently maintained and properly documented Recognize and reinforce strong performance while fostering a culture of ownership, collaboration, and continuous improvement Minimum Qualifications7–10 years of progressive leadership experience in manufacturing, production, or quality environmentsMinimum 5 years of experience leading quality teams in a multi-site manufacturing environmentStrong working knowledge of quality assurance systems, production methods, and manufacturing operationsExperience leading RCA, CAPA, and continuous improvement initiativesDemonstrated ability to develop standardized processes and drive operational consistency across locationsStrong written and verbal communication skills with the ability to influence and collaborate at all levels of the organizationProven leadership and decision-making abilities in fast-paced, high-growth environmentsStrong organizational, analytical, and problem-solving skillsProficiency with electronic quality management systems, reporting tools, and data management platformsPreferred QualificationsPrevious experience in a...