Associate AP Problem Resolution Process Expert

General Description

Role:         

Problem Resolution Process Associate

BSv Grade:

A2

Role Overview

Processing of incoming invoices, with initial problem identification. 

As a member of the team, participates in meeting service levels, key measurement targets of the team and delivers a high quality and cost-effective customer service to the client. 

Performs tasks in line with the written procedures or assigned by senior staff under supervision. Deepening knowledge in one process or more.

General Responsibilities / Accountabilities

Is responsible for processing transactions and producing outputs in the following areas: 

• Process PO Invoices
• Process Non-PO Invoices
• Process ERS Invoices
• Archive and Retrieve Documents

Qualifications (Education/Experience/Certification)

Optional