Lead Office Support Coordinator

Driving Infinite Possibilities Within A Diversified, Global Organization

Reporting directly to the Service Business Leader, the Service Support Coordinator will assist the local service team with external and internal cross functional activities that facilitate execution of outstanding customer service.

 

KEY RESPONSIBILITIES: 

• Daily Interactions directly with technicians to coordinate vehicle requirements, phones, uniforms and training material
• Assist Field Service Supervisor with coordination of requirements needed for Billing based on customer requirements – maintain info in centralized system for the branch(es).
• Order supplies, tool, equipment for the technicians and others as needed
• Be familiar with Health and Safety procedures, and coordinate safety and mandatory training for technicians under direction from leadership
• Look after new employee onboarding and offboarding – including ensuring completion of the required checklists for activities such as ordering pcards, access cards, business cards etc.
• Work with central team to ensure business licenses and documentation are maintained
• Managing and maintaining customer relationships for strategic accounts in partnership with Sales and technical solutions specialists. 
• Assist customers with processing of purchase orders, invoice disputes, surveys, and use of online portals
• Required to work daily within online systems such as SMS, Titan, Sharepoint and the SAP environment
  Weekly Payroll – review technician timecards, address missing time and Overtime as well as address system issues. (SMS, SAP, PeopleSoft and eCharge.
• Processing labor and/or material TRAPs
• Vendor set-up (Direct) – note this should go away soon with the automation of Vendor set-up by Sourcing
  Manage Status 90 Vendor Invoices weekly

The annual base salary range for this position is $78,000 - $82,000. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.

 

YOU MUST HAVE

• Minimum of five (5) years of relevant experience in an administrative support or administrative coordination role. 
• Completed high school diploma (or equivalent).

WE VALUE

• Associate's or Bachelor's degree in Business Administration or a related field
• Experience in a fast-paced corporate environment
• Ability to handle sensitive information with discretion
• Proactive and self-motivated attitude

ABOUT HONEYWELL

Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world’s most critical demands around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company dedicated to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, care or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.