Customer Success Account Manager-Carolina
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High Point, NCPosted Jul 30, 2026
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Customer Success Account Manager-Carolina
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800.521.5381
Customer Success Account Manager-Carolina
Posted On: Wed, 07/29/2026 - 16:08Location
High Point, NCCareer area
AdministrativeContact
Human Resources800.521.5381
Employment type
Full-timePosition type
Hourly Apply nowAre you a dynamic, motivated individual looking to make an impact? Carolina, an OFS Company, is seeking a Customer Success Account Manager to join our team and be the go-to person for our valued clients. You’ll build meaningful relationships, ensure client needs are met, and help create an exceptional experience every step of the way.
What You’ll Do:
- Collaborate with internal teams to ensure customer and project needs are fulfilled.
- Review and manage customer orders to ensure everything runs smoothly.
- Respond to customer requests, always putting their experience first.
- Address and resolve any client issues, ensuring their satisfaction.
- Build and maintain strong relationships with existing customers while developing new connections.
- Create a consistent, positive, and repeatable client experience.
Who You Are:
- A people person who excels at building relationships.
- A team player who works efficiently in a collaborative environment.
- Someone who can juggle multiple tasks while meeting deadlines.
- Skilled in communication, troubleshooting, and making smart decisions.
Your Background:
- Post-secondary education is a plus.
- Experience in customer service or the furniture industry is recommended.
Notice
If you are a resident of California please click here to review the CCPA Job Applicant Privacy Notice for OFS Brands before continuing.
ContinueGet taken care of.
Healthcare, dental and vision insurance plan options for you and your dependents Company-provided life insurance and long-term disability coverage Supplemental insurance benefits Paid time off and generous vacation package 401(k) plan with Roth options and access to a personal financial advisor Mental health Employee Assistance Program with providers across the country Onsite gym with state-of-the-art equipmentEOE M/F/Disabled/Vet/LGBTQ+
This company is an equal opportunity employer and makes employment decisions without regard to race, gender, gender identity, sexual orientation, disability or protected veteran status.