Scrum Master III

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us. Position Summary The Scrum Master will join the Commercial Data and AI team to enable Agile delivery across data, analytics, and AI initiatives. This role will facilitate Scrum ceremonies, remove impediments, strengthen team ways of working, and support transparent communication across product, technology, business, leadership, and vendor stakeholders to deliver high-quality outcomes. Key Responsibilities * Serve as Scrum Master and servant leader for Agile teams within Commercial Data and AI, facilitating sprint planning, daily stand-ups, reviews, retrospectives, and cross-functional ceremonies. * Manage Agile delivery activities in Jira, including boards, workflows, dashboards, filters, reporting, permissions, and governance standards. * Partner with Product Managers, Technical Managers, and stakeholders to support backlog readiness, prioritization, sprint planning, dependency tracking, and delivery decision-making. * Identify, escalate, and help resolve impediments, risks, issues, and cross-team dependencies that may impact delivery timelines, scope, quality, or team productivity. * Track and report delivery metrics, including velocity, capacity, throughput, cycle time, burndown, delivery predictability, automation impact, AI adoption, and operational efficiency. * Prepare teams for leadership reviews by developing automated status reports, dashboards, and executive-ready updates that communicate progress, value delivered, risks, dependencies, and decisions needed. * Translate delivery data into actionable insights and leadership narratives that highlight team accomplishments, business value, process improvements, AI-enabled ways of working, and opportunities to improve execution. * Facilitate clear, structured communication across Agile teams, product owners, leadership stakeholders, external partners, and vendors to ensure alignment on priorities, expectations, and outcomes. * Coach and mentor teams on Agile principles, Scrum practices, Jira usage, continuous improvement, accountability, and effective collaboration. * Use Confluence and related platforms to document processes, maintain project artifacts, support knowledge sharing, and enable consistent ways of working across teams. * Support the use and maintenance of project and product management skills files, including skills.md, to enable Claude integration, reusable automation patterns, standardized Agile workflows, leadership reporting, backlog management, and day-to-day delivery support. * Operate with appropriate independence in a fast-paced, matrixed environment, proactively surfacing issues, facilitating resolution, and supporting delivery across multiple service and application teams. Skills & Competencies * Strong knowledge of Agile delivery frameworks and practices, including Scrum, Kanban, SAFe, or equivalent Agile/Product-based models. * Advanced Jira experience, including project configuration, boards, workflows, dashboards, filters, permissions, reporting, and Agile governance. * Working knowledge of Confluence for process...