Job Summary
As a Sourcing and contract manager, you are part of the Global Procurement Services team responsible for sourcing of goods and services including but not limited to Technology and Software for your designated categories. You will lead complex sourcing projects from end to end, including but not limited to set up of RFXs within the sourcing tools, project management of the project (ensuring timely communication with internal stakeholders/customers, providing project updates, and external communication with suppliers), negotiating contracts , and getting sign off from internal stakeholders. You will be dedicated to specific sets of categories and you will work with the Stakeholder, Business Sourcing Partner(s) and Category Managers to be aligned with the related category strategies as well as internal customer requirements. In addition, you will be responsible to maintain the contracting database and update the Supplier Relationship Management database. Accuracy of data and support of monthly reporting will also be part of your responsibilities. To be successful, you will need to be extremely organized; able to collaborate and partner in a complex environment; have good communication and facilitation skills; and be a motivated self-starter.
You will be managing internal stakeholder expectations as well as proper document control, and project management skills are also a key aspect of this role and mandatory pre-requisites.
Essential Functions
- Execution of complex sourcing projects in designated business units, working with the business unit stakeholders, Business Sourcing Partners as well as Category Managers which includes but is not limited to drafting of agreements, Requests for Information (RFI), Requests for Proposal (RFP) and Request for Quotation (RFQ) documentation with limited direction using traditional or e-sourcing applications. You will also be required to negotiate contracts on either NetApp or supplier contract template including but not limited to Software as a Service, comprehensive Master Services Agreements, Master License and Service Agreement, Statement of Work, Amendments, global preferred supplier agreements, etc. and be a contracting subject matter expert (SME) providing coaching and advisory services to other sourcing managers in the team. Develop and implement quality management templates to improve accuracy of services. Participate in quality reviews and process improvement initiatives.
- Work with the internal stakeholders to define detailed business requirements with designated business units, prioritizing business requirements and guiding them through approval process.
- Support execution of local, regional, and global sourcing strategies for designated categories/areas of spend.
- Participate in post sourcing project reviews and project evaluations.
- Implement change management strategies within designated business units to increase utilization of best practices sourcing and procurement solutions.
- Participate in standardized relationship management processes globally for designated business area(s).
- Assist the Business Sourcing Partner in business unit capacity and demand planning forecasting customer business unit demand for GPS services.
Requirements
- Strong leadership skills, including ability to motivate and manage people.
- A strong team player.
- Solid decision-making ability using available facts in sensitive client and internal situations.
- Ability to develop and implement processes across multiple programs to create consistency and efficiencies.
- Excellent problem-solving ability.
- Understanding of legal terms and implications; ability to redline contracts aligned with legal guidelines.
- Ability to draft Statement of Works and Amendments in alignment with legal guidelines.
- Ability to manage multiple projects and initiatives simultaneously.
- Excellent written and verbal communication skills (both internally, with client stakeholders, and the supplier community).
- High degree of proficiency in Microsoft business tools.
- Experience in using eSourcing tools including eRFx, reverse auctions, project management tools, and contract management tools Ariba or similar (sourcing and contracting), E-Signing tools, ServiceNow, Oracle.
- Strong knowledge of Source-to-Pay processes.
- Willingness to work in routing shifts
Contracting
- Negotiation of contracts with selected suppliers on either NetApp or supplier contract template including but not limited to Software as a Service, comprehensive Master Services Agreements, Master License and Service Agreement, Statement of Work, Amendments, etc. and negotiation of global preferred supplier agreements. following the legal guidelines that are setup in the NetApp Legal Playbook.
- Drafting and negotiations of SOWs of complex and strategic nature.
- Managing escalations to the legal department.
- Supporting and coaching team members on complex contract negotiations.
- Be a contracting subject matter expert (SME) providing coaching and advisory services to other sourcing managers in the team. Develop and implement quality management templates to improve accuracy of services. Participate in quality reviews and process improvement initiatives.
Required Education and Experience
- Bachelor’s Degree or equivalent work experience is required, Master’s degree is preferred.
- 10 years of work experience in operational, procurement management, consulting capacity with five or more years of relevant eSourcing and strategic procurement.
- Minimum of five years’ experience in contracting and contract negotiation.
- Prior project (if individual contributor) or people management experience.
- Understand how Agentic AI works, get hands-on, and start using it to solve real problems