Manager, Site Reliability Engineering

Skip to main content. sitemap Profile Sign Out View More Jobs Manager, Site Reliability Engineering Reston, VA, United StatesAustin, TX, United States Be the First to Apply Job Identification 340413 Job Category Product and Research Posting Date 07/23/2026, 05:58 PM Role People Manager Job Type Regular Employee Does this position require a security clearance? Yes Years 6 to 10+ years Applicants Less than 10 applicants Additional Info Visa / work permit sponsorship is not available for this position Applicants are required to read, write, and speak the following languages English Job Description Supports team members in designing and architecting infrastructure and service for reliability and functionality. Provides day-to-day direction to help forecast demands and ensure systems have adequate resources. Assists with collaboration between team members and the software development team to create reliable, scalable infrastructures. Advises on data collection, optimizing operations and infrastructure reliability. Aids in incident response activities to ensure service reliability. Reviews health and performance reports. Trains team members to identify automation. Trains team members to communicate and understand the impact of changes. Serves as an escalation point for incidents and reviews documentation. Enables team members to experiment with new technology, execute improvements, build site reliability knowledge, and provide clear data. Responsibilities Key Responsibilities Capacity Ingestion and Management: -       Supports team members designing and architecting infrastructure and/or service according to terms for reliability and functionality. -       Supervises immediate team members and provides day-to-day direction to help forecast demands for infrastructure and respond to capacity needs, ensuring systems have sufficient resources to handle current and future workloads. -       Assists team members in collaborating with the software development team to develop infrastructures and features that are reliable and scalable according to deployment requirements. -       Develops team members' ability to identify opportunities for and drive prototyping (e.g., testing new applications or infrastructures, assisting in onboarding). Incident and Service Lifecycle Management: -       Advises team members on performing data collection, triage, technical analysis, and redirection and recommends methods to maintain and optimize operations and infrastructure reliability. -       Provides support to team members monitoring services, ensuring they maintain up-to-date knowledge of performance and document their condition. -       Leverages working knowledge to aid team members in performing incident response, root cause analyses, and/or maintenance on assigned services (e.g., software installs, version upgrades, security updates, backup and recovery). -       Reviews health and performance reporting and recommends appropriate actions based on trends in data. -       Helps team members follow procedures to perform provisioning to support infrastructure, applications, and services. -       Educates team members on performing decommissioning (e.g., shutting down servers, removing data from databases) to remove objects that are no longer needed. Automation: -       Trains team to identify opportunities for automation and assesses potential benefits. -       Reviews automation tools or scripts developed by team...