Collection Coordinator

Collections Collection Coordinator New Delhi, Delhi Work Type: Full Time Apply Now Collection CoordinatorOur Collection Coordinator plays a key role in ensuring timely collections and maintaining a healthy customer relationship experience. In a dynamic and fast-paced environment, this role involves coordinating with customers through calls, emails, chats, and field visits to ensure outstanding payments are resolved efficiently.What will you be doing?Connect with customers regarding pending payments and overdue accountsFollow up regularly through calls, emails, chats, and field visits to ensure timely collectionsVisit customer locations for payment collection and issue resolution, whenever requiredUnderstand customer concerns related to payments and provide appropriate resolutions or supportMaintain accurate records of customer interactions, payment commitments, field visit updates, and follow-upsCoordinate with internal teams to resolve billing or payment-related discrepanciesEnsure adherence to collection processes, company policies, and compliance standardsDeliver a positive customer experience while achieving collection targets and KPIsMaintain up-to-date knowledge of company policies, payment plans, and ongoing customer support initiatives Submit Your Application You have successfully applied You have errors in applying Apply With Resume * First Name* Middle Name Last Name* Email* Mobile Number* CTC* ECTC* Are you comfortable speaking & Writing in English ? * Notice Period*