About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A secluded oasis at the edge of an idyllic lagoon! On the east coast of Mauritius, lapped by turquoise waters perfect for water sports, our relaxing Resort is filled with lush greenery and dramatic views everywhere you turn. Each stylish villa and residence feature its own private garden and pool – just like the home for the Resort’s resident giant tortoises. After a day exploring the Indian Ocean or playing unlimited golf at both our Ernie Els-designed course and Bernhard Langer signature course, unwind at our award-winning Spa and raise a glass at one of our exciting dining venues. Mauritius is teeming with opportunities for your next day’s adventures. This beautiful resort opened in October 2008, and has 90 one-bedroom villas, 1 Presidential Suite, 45 two-to-five-bedroom residential villas, 5 stunning Food and Beverage venues in addition to managing an off-property beach bar/restaurant, an award-winning over water Spa, 2 tennis courts and a fitness center.MAIN PURPOSE OF THE JOB
The Head Barista will deliver the best coffee experience to every guest along with the highest levels of customer service.
The Barista will brew coffee, make and serve beverages drinks (include the design of coffee arts) as per Four Seasons Resorts & Hotels standards.
In addition to, the Barista will demonstrate the product knowledge to customers by advising them and making suggestions.
The Barista will also be responsible to train Food and beverage team members making different coffees and design of coffee arts.
The Barista will be responsible of requisition of all coffee products and controlling the stocks
The Barista will be in charge of servicing/cleaning and maintenance of all the Food and Beverages
Outlets coffee machines.
Follow up with supplier for any coffee machine breakdown and regular servicing.
QUALIFICATIONS
Minimum SC/GCE O Level or equivalent.
National Certificates 4 or 5 in Food & Beverages (Bar operation) or alternative qualifications.
NTC Level 3 in Hotel Management or an equivalent Certificate.
Certified Barista qualification
PREVIOUS PERFORMANCE
At least 2 years working experience in a 4 or 5 star hotel
At least of 5 years working experience as Barista in a well-known coffee shop
Experience in retail / specialty store or food establishment preferred.
SPECIFIC REQUIREMENTS
High levels of integrity.
Passionate about service.
High levels of integrity.
Strong knowledge of coffee drinks is preferred
Hands-on experience, energetic and creative.
Ability to learn quickly.
Ability to build relationships
Excellent written/verbal communications skills in English and French.
Ability to work both independently and as part of a team
Organized and detail-oriented.
Knowledge of the Microsoft Office package
Knowledge of Micros.
Excellent interpersonal skills.
Willingness to work flexible hours, during weekends and public holidays
Training of all Food and Beverages staffs
In charge of Servicing and Cleaning all the coffee machines in all F&B outlets
Responsible for requisition and managing the stock of products.
Communicate to each department manager for a proper follow-up to keep the quality of the coffee to be the best.
Ensure that quality of product used is as per standard.