Technical Billing Consultant

Google Chrome Microsoft Edge Apple Safari Mozilla Firefox Technical Billing ConsultantFull-timeDiscipline: Information TechnologyCompany DescriptionRESPEC seeks a Technical Billing ConsultantBig challenges need bold thinkers.If you’re someone who sees problems as opportunities, you’ll thrive here. RESPEC is 100% employee-owned, which means we take ownership of every challenge. Here, your ideas drive real solutions. Since 1969, we’ve tackled complex challenges in energy transition, infrastructure resilience, digital transformation, and sustainability.At RESPEC, you’ll work alongside clients to take on critical problems. Depending on your expertise, you might design infrastructure in remote locations, develop renewable energy solutions for global projects, or apply data-driven technology to improve mining and water systems.We bring deep technical knowledge, real-world experience, and a commitment to work that matters. If you're looking for a place where your contributions have real impact, you’ll fit right in.We do not accept unsolicited resumes from third-party recruiters.Job DescriptionRESPEC seeks a skilled Technical Billing Consultant to join our Billing team. In this role, you will participate in and lead the implementation and configuration of Software-as-a-Service (SaaS) billing systems for our billing partners, ensuring that all configurations align with client requirements and technical environments. You will also play a key role in optimizing the order-to-cash process by ensuring seamless integration between billing, sales, and operations. This position requires a blend of technical expertise, strong communication skills, and a deep understanding of billing systems and processes to deliver tailored solutions that enhance client satisfaction and operational efficiency. Key Responsibilities Lead end-to-end implementation of SaaS billing systems for RESPEC billing partnersConfigure subscription plans, products, pricing models, rating rules, discounts, bill cycles, taxation, and more to meet client needsSet up and configure integrations with payment gateways (e.g., Stripe), tax engines (e.g., Avalara), Customer Relationship Management (CRM) systems (e.g., Salesforce), and Enterprise Resource Planning (ERP) systems (e.g., NetSuite)Conduct discovery sessions to understand client business models, billing requirements, and technical environmentsProvide training to client teams on platform usage, best practices, and troubleshootingDocument system design and client system configurations thoroughlyCollaborate with and support other billing team members to resolve client billing challengesPerform testing and validation to ensure the billing system is accurately configured according to documented requirementsParticipate in meetings to align on order-to-cash processes and identify areas for improvementProvide input on system enhancements that can streamline the order-to-cash cycleQualificationsExcellent written and oral communication skills to interact with clients and internal teamsStrong organization and planning abilities to manage complex projectsAbility to adapt to new technologies and learn quickly in a fast-paced environmentAbility to manage multiple client projects simultaneously with attention to detailProficiency with SaaS billing systems to configure and optimize billing processesExperience with API development, particularly REST, for system integrationsProficiency in SQL for data management and analysisExperience with JavaScript for scripting and automation tasksFamiliarity with Data Lake technology, such as Snowflake, for handling large datasetsExcellent analytical and problem-solving skills to address complex billing issuesAbility to work with large datasets and perform data analysis to derive actionable insightsKnowledge of revenue recognition  Basic understanding of the order-to-cash process to align billing with broader business operations5+ years of relevant experience in billing or related...