Business Assistant

Business Assistant (Full-Time)

Chippewa Center for Dental Excellence, a Cherry Tree Dental Office | Chippewa Falls, WI

Chippewa Center for Dental Excellence is looking for a friendly, organized, and patient‑focused Business Assistant to join our front office team! We’re a supportive, welcoming practice that prides itself on delivering exceptional care and creating a positive experience for every patient who walks through our doors. If you enjoy helping people and thrive in a collaborative environment, this could be the perfect fit.

Why You’ll Love Working Here:

• Competitive compensation
• Health Insurance - significant employer contributions towards monthly premiums
• Dental Insurance (employer-paid)
• Vision Insurance
• Basic life & long-term disability insurance (employer-paid)
• 401(k) employer contribution
• Up to 3 weeks of PTO in your first year
• Paid holidays
• Continuing education opportunities
• Employee referral bonus program
• A supportive, team-oriented environment

What You’ll Do:
As a Business Assistant, you will play a vital role in the daily operations of the clinic by providing outstanding communication and customer service to our patients. You’ll support smooth daily operations and ensure each patient receives top‑notch service.

Your responsibilities will include:

• Greeting and assisting patients in person and over the phone
• Scheduling, confirming, and managing appointments
• Verifying insurance benefits and coverage
• Posting accurate patient and insurance payments
• Reviewing treatment plans and explaining next steps clearly
• Maintaining accurate, confidential patient records

What We’re Looking For:

• High school diploma or equivalent
• Dental or medical office experience preferred (not required)
• Strong multitasking and leadership abilities
• Positive, professional communication skills
• Excellent customer service and attention to detail
• A team‑oriented mindset

Patient Care Hours:

• Monday: 8:00am – 5:00pm
• Tuesday: 7:30am – 4:00pm
• Wednesday: 8:00am – 5:00pm
• Thursday:  7:30am – 4:00pm

Why Chippewa Falls?
Located in the heart of Wisconsin’s Northwoods, Chippewa Falls combines small-town charm with natural beauty and a strong sense of community. With great schools, local shops, scenic parks, and easy access to Eau Claire, it's a wonderful place to live and grow your career.