Business Development Associate

Role responsibilities Provide remote and on-site technical support for workstations, servers, cloud services, and network infrastructure. Manage service tickets, monitor system alerts, and maintain documentation while communicating progress to customers. Requirements Requires a minimum of 3 years of experience in help desk, desktop support, or network administration. Candidates should have an advanced understanding of Microsoft operating systems and networking, with professional IT certifications preferred. Key skills IT Support, Windows Server, Microsoft 365, Azure, Exchange, SharePoint, Network Administration, Troubleshooting, VPN, Disaster Recovery, Customer Service, Technical Documentation, Active Listening, Multi-tasking Keywords Managed Services, Microsoft 365, Azure, Windows Server, Exchange, SharePoint, Teams, VPN, WAN, LAN, Firewalls, ConnectWise, CompTIA, Cisco, Disaster Recovery, Cloud Services, IT Consulting, Technical Support