Tele collection Executive

Collections Tele collection Executive New Delhi, Delhi Work Type: Full Time Apply Now Tele Collection ExecutiveOur Tele Collection Executive plays a vital role in ensuring timely payment collections while maintaining a positive customer experience. In a fast-paced and target-driven environment, this role involves communicating with customers through calls, emails, and chats to follow up on pending payments and resolve payment-related concerns.What will you be doing?Connect with customers regarding pending payments, overdue accounts, and payment remindersFollow up consistently through calls, emails, and chats to ensure timely collectionsUnderstand customer concerns related to payments and provide suitable resolutions or payment optionsNegotiate payment commitments and ensure follow-up on promised payment datesMaintain accurate records of customer interactions, payment commitments, and collection statusCoordinate with internal teams to resolve billing discrepancies or customer issues impacting paymentsEnsure adherence to collection processes, compliance standards, and company policiesAchieve daily and monthly collection targets while delivering a professional customer experienceMaintain up-to-date knowledge of company policies, payment plans, and collection procedures Submit Your Application You have successfully applied You have errors in applying Apply With Resume * First Name* Middle Name Last Name* Email* Mobile Phone Social Network and Web LinksProvide us with links to see some of your work (Git/ Dribble/ Behance/ Pinterest/ Blog/ Medium) +