Solution Architect - Datech
Why choose TD SYNNEX?
At TD SYNNEX, we're more than a global distributor of technology, we're a trusted partner helping businesses unlock the power of IT. Operating in over 100 countries with a portfolio of leading technology brands, we enable partners to deliver innovative, value‑driving solutions to customers worldwide.
About the role:
The Solution Architect provides technical expertise and sales support for Autodesk AEC (Architecture, Engineering, Construction) solutions across the Western Balkans region (Serbia, Bosnia & Herzegovina, North Macedonia, Kosovo, Albania, Montenegro).
This role combines scalable technical enablement for partners with direct customer engagement for complex or high-value AEC opportunities. The Solution Architect ensures consistent technical quality across partner-led deals while actively contributing to sales outcomes for larger customers. Deep expertise in AEC Collection, Revit, and Forma is essential for this role.
Key Responsibilities:
Helps define appropriate technology solutions to meet customer needs by engaging with end users and resellers
Conduct customer site visits for architecture firms, engineering companies, and construction organizations
Deliver demonstrations focused on AEC Collection, Revit, and Forma solutions
Develop and manage customer relationships with appropriate contacts.
Co-own and project manage the technical elements of sales opportunities to successful closure
Deliver sales and technical enablement training internally to TD SYNNEX sales teams or externally to the reseller base
Respond to queries or customer care issues in a timely manner
Communicate product and technology information to the relevant audience
Maintain technical accreditation and develop wider industry knowledge to a highly competent level
What we are looking for:
Deep technical knowledge of Autodesk AEC Collection, Revit, and Forma
Strong understanding of BIM workflows, processes, and standards
Excellent written and oral communication skills.
Strong attention to detail, priority management and planning skills.
IT industry knowledge – Channel, Vendors, Competition and End User
Existing wide knowledge of product and technology portfolios as relevant to the business unit
Fluent Serbian and English
What we offer:
Competitive compensation with regular annual salary reviews
Continuous learning and provide a clear progression plan
Health insurance
Paid leave
Retirement plans
Working equipment
At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.
What’s In It For You?
- Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
- Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
- Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
Don’t meet every single requirement? Apply anyway.
At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!