Head of Structural Intervention Franchise & Head of Structural Heart Commercial Operations

Structural Heart Business Mission:  Why we exist

Our business purpose is to restore health and improve quality of life through the design and provision of device and management solutions for the treatment of structural heart disease.

Head of SI (Structural Intervention) is to lead the sales and marketing activities and deliver the target sales and margin for the SI franchise.

Head of SH Commercial Operations is a central function responsible for maximizing the performance of the commercial organization by integrating operations, governance, and execution support. This role drives business growth by ensuring sales admin efficiency, process standardization, and compliance, while leading initiatives such as channel strategy, pricing and rebate programs, GPO management, and cross-divisional collaboration.

Head of SI Franchise

Leading the sales and marketing organization with clear vision and strategy, deliver the sales and margin target.

Propose Annual Operating Plan with action plan and execute the sales and marketing strategy for the SI franchise in close collaboration with the Japan SH GM including delivering accurate sales forecast regularly

Hire, train and retain talents within the sales and marketing teams

Collaborate with other franchises to maximize the output as overall SH

Ensure compliance to all the Abbott processes and with the regulation in the healthcare industry in Japan

Head of SH Division Commercial Operations

• Design and manage approval processes (pricing, customer events etc)

• Standardize and improve sales administration processes

Compliance & Governance

• Establish and maintain compliance frameworks aligned with internal policies and regulations

• Support audits and risk management activities

• Strengthen governance through approval frameworks

Channel & Distributor Management

• Develop and execute channel and distributor strategies across franchises

• Monitor performance (sales, activities, KPIs)

• Manage contracts and support negotiations

• Design and operate incentive and rebate programs

GPO & Key Hospital Group Support

• Develop GPO strategies and manage contracts

• Ensure proper execution of contract terms

Cross-divisional Collaboration

• Collaborate with other divisions such as EP, CRM, VAS

• Drive cross-divisional initiatives and projects

EDUCATION/TRAINING

Minimum Requirements

• Degree in Business, Science, Bio-Science, Health-Science or Pharmacy

Preferred Requirement

• Additional degree in a different area is a plus. (E.g. Bachelor in scientific area plus an MBA)

• Knowledge of device business in cardiology is preferred.

Experience Required

• Sales and Marketing Experience in Medical Device

• People Management

• Experience in Sales Operations, Commercial Operations, or related roles

• Strong process design and improvement skills

• Data analysis and KPI management capabilities