Operations Manager, In Warehouse

Operations Manager LocationWashington, D.C.Employment TypeFull timeLocation TypeOn-siteDepartmentOperationsCompensation$92K – $112K • Offers Equity • Offers BonusAnnual performance bonus, equity and benefits may be provided as part of the compensation package, depending on the position offered. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the candidate’s location of residence, the successful candidate's skills, experience and other qualifications. In addition to base salary, some roles may be eligible for a variable performance-bonus based on a combination of company performance, employee performance, and management discretion.As a global leader in micromobility, Lime is on a mission to build a future where transportation is shared, affordable and carbon-free. A Time Magazine 100 Most Influential Company, Lime has powered more than one billion rides in close to 30 countries across five continents, spurring a new generation of clean alternatives to car ownership. Learn more at li.me.As an Operations Manager at Lime you are a market manager for the Washington, D.C. area. You are the eyes on the ground and the voice of Lime with city officials, community members, and businesses promoting safety, increasing ridership and understanding of what local riders want. You are the voice of Operations to internal stakeholders and an internal collaborator. You work cross-functionally with government relations, central ops, product, etc. and will execute the market strategy while optimizing the fleet for the market. You will also maintain your markets P&L and you’ll manage a team of early career warehouse staff; providing guidance and coaching to ensure everyone performs at their best.This is a warehouse-based position that requires an onsite presence during assigned business hours. What You’ll Do:Warehouse Management: Manage day-to-day warehouse operations and staff across multiple shifts. This includes managing workforce schedules (including temps), resolving attendance and timesheet discrepancies, and planning staffing needs.Repair & Maintenance: Ensure high fleet availability and reliability by monitoring repair output, mechanic performance, and quality standards.Team Performance: Set clear KPIs for mechanic productivity and efficiency; provide coaching, feedback, and corrective action where needed.Parts & Inventory Management: Oversee ordering, tracking, auditing, and usage of spare parts and tools; ensure accurate parts assignment and availability.Safety & Compliance: Implement and enforce safety protocols, PPE standards, and workplace compliance requirements; spearhead local safety initiatives.Operational Excellence: Optimize warehouse layout, workflows, and processes to maximize efficiency and reduce bottlenecks.Cross-functional Collaboration: Work closely with fleet operations, logistics, government relations, and product teams to ensure smooth coordination and compliance with regulations.Reporting & Data Use: Analyze warehouse data, repair output, and performance metrics to identify trends, drive improvements, and control costs.Special Projects: Manage warehouse-focused initiatives such as Backlog Reduction Plans, Tool Management, PPE Standardization, and Fleet Refurbishment Projects.About You:4+ years of experience in operations management, industrial & systems engineering, logistics, transportation, supply chain, data analytics or a related field.Strong data analysis skills: intermediate to advanced Excel/Google Sheets skills.Experience managing teams in a fast-paced, dynamic environment.Demonstrated ability to manage projects from inception to execution.Knowledge of how a P&L functionsAbility to understand metrics and KPIs and the levers to pull to drive resultsComfortable with working on site and in a warehouse environmentAnalytically minded with a strong understanding of real-time marketplaces (supply and demand economics)...