FA Sales Executive
Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a FA Sales Executive, and securing new business opportunities to drive revenue – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
This unique Hilton property based outside Burton upon Trent (DE13 9PD) is the home of the 28 English Football Teams while also offering the opportunity to work for the biggest player in global hospitality, Hilton.
Be part of a high preforming team, creating a home from home for our leisure guests, world class sport teams and corporate clients.
When we say unique we mean it! Offering 228 contemporary bedrooms, complemented by a wonderful food and beverage offering including the relaxing Crossbar, Restaurant and Coffee Lounge which is proud to service Starbucks. In addition we have high quality meeting and events space, Spa and top class fitness facilities surrounded by acers of Staffordshire countryside including 13 outdoor football pitches including a replica of the Wembley pitch.
Here's what you'll do during a typical day:
As FA Sales Executive, you will co-ordinate enquiries on behalf of the Technical, FA Learning and Development division. Specifically, an FA Sales Executive will perform the following tasks to the highest standards:
- Receive and convert incoming enquiries to achieve targets and maximize revenue
- Ensure the complete administration and execution of all planned events
- Work within the events schedule to maximise yield
- Build strong relationships with customers to fully understand their needs
- Arrange and carry out Hotel show rounds
- Participate in hotel promotional activities
What are we looking for?
An FA Sales Executive serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- The ability to build a strong relationship with FA contacts
- Excellent communication skills
- Good organisational and administration skills
- Positive attitude and good communication skills
- Commitment to delivering a high level of customer service
- Confident telephone manner
- High level of IT skills
- Excellent grooming standards
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.