Business Application Analyst III

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Enterprise Enabling Functions

Pay Details:

$69,700 - $98,400 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

CUSTOMER

• Identify, document, and validate current state processes and design the desired future state target operating model (TOM); provide recommendations and/or direction based on the end-to-end customer experience when making decisions. 

• Lead, analyze, document, and manage requirements with stakeholders by applying a variety of techniques to probe, elicit, challenge, understand, and gain consensus on requirements. 

• Prioritize requirements based on input from Business Stakeholders & understanding of broader Roadmap priorities for business outcomes. 

• Manage end-to-end traceability from business goals to business rules and features, epics, user stories, and test cases. 

• Plan for people & process changes, coordinate with impacted stakeholders, and execute change plans (i.e., documentation, socialization, communications, training).  

• Plan, execute, and manage functional testing efforts in support of the delivery lifecycle – in-sprint testing, business acceptance testing (BAT), production acceptance testing (PAT) and post-production validations. 

• Manage creation, review and sign-off of testing documentation (e.g., test strategies, plans, schedule, test cases, dashboards, defect logs, test phase closure reports) for assigned area / projects and ensure all test artifacts adhere to testing standards and traceability requirements. 

• Review business & system requirements and system design documents to create test cases with detailed steps and expected results with a high degree of accuracy.  

• Execute test cases and document actual results, with a high degree of accuracy adhering to timelines.  

• Assist in defining test data and test environment requirements.  

• Log defects and assist in resolution process as required.  

• Effectively communicate product changes and backlog priorities to stakeholders. 

STAKEHOLDER

• Empowered to make delivery decisions and assess/mitigate/manage risks. 

• Drive the team to plan and execute regular Business Stakeholder Demos for completed product increments to demonstrate progress and gather feedback; includes compiling and sharing of team performance metrics. 

• Understand and communicate testing impact of scope changes / project change requests to the project management team both from a timeline/cost and a risk perspective.  

• May analyze, develop, debug, execute and maintain automated test cases within the testing environment. 

• Familiarity with Jenkins for automation testing is also a plus, contributing to robust data pipeline management. 

• Employ Agile, Product Owner mindset, Shift Left testing methodologies and best practices utilizing collaborative tools like Jira, JTMF, and Confluence to ensure projects progress in the right direction. 

• Keep current on emerging trends, tools, and techniques to improve product development and delivery, including best practices from Design Thinking and Lean Startup methodologies. 

• Contribute to a culture of innovation, actively seeking ways to enhance capability and performance efficiency. 

• Build and maintain productive relationships with internal and external partners, acting as an ambassador for the business area and the bank. 

• Effectively engage and update stakeholders, ensuring understanding of project timelines and strategic alignment with senior management. 

• Influence senior stakeholders and guide team members in the area of expertise, managing expectations and collaborating across teams to achieve business objectives. 

• Compile and communicate performance metrics to relevant stakeholders. 

• Convey complex concepts clearly, transforming information into compelling business narratives 

• Recommend best practices for improving products, processes, or services. 

• Solve intricate problems and develop innovative solutions through sophisticated analytical thinking. 

EMPLOYEE / TEAM

• Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest

• Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit

• Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques

• Participate in personal performance management and development activities, including cross training within own team

• Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities

• Contribute to the success of the team by willingly assisting others in the completion and performance of work activities; provide training, coaching and/or guidance as appropriate.

• Contribute to a fair, positive and equitable environment that supports a diverse workforce

• Act as a brand champion for your business area/function and the bank, both internally and/or externally

• Participate in knowledge transfer within the team and other business units, including participation in cross-functional groups or committees

BREADTH & DEPTH

• Advanced knowledge of applications supported by the team including system components, functionality, interfaces, data flows, and business rules

• Advanced knowledge of bank's PDLC methodology, business testing and project management

• Advanced analytical and problem-solving skills with the ability to communicate with various business partners to explain complex technical issues with a business lens in easily understandable terms

• Exercises judgment based on the analysis of multiple sources of information 

Payment & Deposits Product Domain Knowledge:  

• Substantial knowledge of SWIFT messages, ISO20022, MX and MT formats. 

• Knowledge of non-wire payment methods like drafts and checks. 

• Understanding of payment systems and methods such as Canada Lynx, US CHIPS, and FedWire, etc. 

• Experience with payment data, canonical models, and payment data mapping. 

• Understanding of deposit sub-ledger capabilities (like account management, transaction posting, multi-currency handling, interest calculations, liquidity management, controls, and reporting) to drive/ support deposits transformation, an asset. 

• Familiarity with various accounts (Nostro, Vostro, Corporate Customer), and integration of payments services with correspondent account processing, an asset. 

• Understanding of the interaction between payments and deposits operating models and how these serve client needs and use cases. 

• Ability to create and document Target Operating Models (TOMs) and define how opportunities and challenges will be delivered through these TOMs. 

Education & Experience:  

• Undergraduate degree or technical certificate

• 5+ years relevant experience. 

• 5+ years in Project Management, Product Owner, Testing Practices, and/or Agile delivery experience. 

• Certifications such as PMP, Agile Certified Practitioner, or Scrum Product Owner (CSPO) are assets. 

• Proficient in MS Office and collaboration tools like Jira and Confluence. 

• Ability to communicate effectively in both oral and written form and bridge the gap between business users and their technical requirements.

• Ability to work collaboratively in a team environment and build relationships across business and technology partners.

Preferred Qualifications:  

• Consulting and / or strategy experience preferred, demonstrating problem-solving, analytical thinking, and effective stakeholder management. 

• Tier 1 bank or financial institution experience preferred. 

Who We Are:

TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we strive to make every interaction, product and experience remarkably human and refreshingly simple.  Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank. 

Together, we are reimagining what banking can be for our clients, colleagues and communities. 

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. 

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.  

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet