Knowledge Management Specialist Professional

Location:

Harjumaa, Harju, Estonia

Job ID:

R0138545

Date Posted:

2026-07-30

Company Name:

HITACHI ENERGY ESTONIA AS

Profession (Job Category):

Communications & Corporate Affairs

Job Schedule: 

Full time

Remote:

No

Job Description:

The Opportunity: 

The Service Excellence team is a part of the Common Shared Services (CSS) organization and supports multiple functions (including Finance, SCM, HR Operations, and Trade Transport and Logistics amongst others)

As Knowledge Management Specialist, you will support discovery, capture, organization, monitoring, sharing, utilization, and analysis of knowledge across the organization, and will be part of a dynamic team focused on simplification, standardization and automation, enabling the CSS functions to deliver their services with greater efficiency and effectiveness.

This role is ideal for someone who enjoys bringing structure to complex information, working with different teams, and making knowledge easier to access and use.

How You'll Make an Impact:

• Partner with Supply Chain, Finance, and HR teams to document business processes, creating clear, accurate, and user-friendly process documentation.
• Collaborate with cross-functional stakeholders and subject matter experts to capture, validate, and maintain critical organizational knowledge.
• Leverage process discovery tools, knowledge management platforms, and AI-driven solutions to improve knowledge sharing and accessibility.
• Maintain and continuously enhance a centralized repository of business processes, ensuring documentation remains current, relevant, and easy to access.
• Develop and implement knowledge management practices that enable effective capture, storage, and sharing of organizational expertise.
• Drive the adoption of best practices across functions, fostering knowledge transfer, collaboration, and a culture of continuous improvement.
• Conduct regular process documentation reviews and audits, identifying gaps, improving quality, and ensuring compliance with established standards.
• Engage stakeholders at all levels of the organization to champion knowledge management initiatives and increase adoption of knowledge-sharing tools and practices.
• Deliver training and guidance on knowledge management methodologies, platforms, and AI-powered tools to empower employees and improve self-service capabilities.
• Identify opportunities for process optimization and automation, partnering with Continuous Improvement, AI, and Automation teams to enhance operational efficiency and effectiveness.

Your Background:

• Bachelor’s degree in Engineering, Business Administration, Information Management, or a related field; Master’s degree is a plus.
• 3-5 years of experience in knowledge management, process documentation, business analysis, continuous improvement, or a related area; experience in Finance, Supply Chain, HR, or Shared Services is an advantage.
• Proven track record in documenting, optimizing, and managing business processes while driving effective knowledge-sharing initiatives.
• Hands-on experience with process mapping and knowledge management tools such as Visio, Process Discovery solutions, document management systems, collaboration platforms, and AI-powered knowledge solutions.
• Strong project management skills with the ability to manage multiple priorities, coordinate stakeholders, and deliver high-quality outcomes within deadlines.
• Excellent communication, facilitation, and stakeholder management skills, with the ability to influence and collaborate effectively across all organizational levels, including senior leadership.
• Strong analytical and problem-solving capabilities, combined with experience in process improvement methodologies such as Lean Six Sigma (Green Belt preferred) and a focus on operational excellence.
• Demonstrated commitment to continuous learning, responsible use of AI and digital technologies, and maintaining high standards of quality, accuracy, compliance, and knowledge-sharing across teams.

More About Us:   

We believe great work thrives in an environment where people feel genuinely supported and fairly rewarded. Our benefits are designed to create real value for every individual – fueling engagement, performance, and growth. By prioritizing well‑being, we build a workplace where personal and organizational success grow together.

Our benefit offering is tailored based on your country of employment and generally includes:

• Competitive salary and incentives
• Well-being and care
• Paid and unpaid leave
• Flexible work options
• Benefits that support your financial security

You will receive more specific information during the recruitment process.

Applications will be reviewed on an ongoing basis, so we encourage you to apply as soon as possible. Please note that applications or CVs submitted by email or direct messages will not be considered.

Accessibility and reasonable accommodation

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.

Background Screening and Security Checks

As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.

For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.

The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.