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Production Engineer

hackajob
IndiaPosted Aug 5, 2026
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Production Engineer

hackajob India

Production Engineer

hackajob India 2 days ago 106 applicants

See who hackajob has hired for this role

hackajob is collaborating with HSBC to connect them with exceptional professionals for this role.

In This Role You Will

  • Provide 24/7 on-call production support for cloud-native AI platform services, including model inference service, data pipeline, AI middleware and backend system troubleshooting
  • Monitor production environment health metrics, system logs, error alerts and performance anomalies; rapidly diagnose, triage and resolve production incidents and outages.
  • Handle critical service issues during UK and US working hours, conduct root cause analysis (RCA), prepare incident reports, and implement permanent fixes to avoid recurrence.
  • Take the DevOPS lead to ensure reliability, performance, and compliance through monitoring, load/performance testing, optimisation, and incident response to maintain low latency, high throughput, and stable operations (including onsite/offsite production support).
  • Manage CI/CD pipeline configuration, optimization and daily operation for AI platform projects, ensure efficient and reliable automated build, test and deployment.
  • Optimize deployment workflow to reduce release failure rate and improve delivery efficiency for cross-border teams.
  • Establish and iterate standardized engineering operation specifications, production operation manuals, and on-call response SOPs for the AI platform.
  • Promote engineering best practices including log standardization, alert optimization, monitoring coverage enhancement, and fault tolerance improvement.

To be successful in this role you should meet the following requirements

  • Bachelor’s degree in Computer Science, Information Technology, Software Engineering or related technical field.
  • 5+ years of professional working experience in Production Support, DevOps or cloud platform operation; AI platform operation experience is a strong plus.
  • Based in overseas and able to accept flexible working hours to cover UK/US timezone support and on-call shifts.
  • Proficient in Linux system operation, troubleshooting, shell scripting and server maintenance.Experience with cloud platform operation (public cloud preferred) and AI system operation & maintenance is highly preferred.
  • Solid experience with CI/CD tools (Jenkins/GitLab CI/Azure DevOps) and Git version control management.
  • Familiar with Kubernetes container orchestration, Docker, microservice operation and maintenance.

You’ll achieve more when you join HSBC.

  • Seniority level

    Mid-Senior level

  • Employment type

    Full-time

  • Job function

    Management and Manufacturing

  • Industries

    Software Development

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