Assistant Salon Manager - Aveda Covent Garden 40 Hours

Single PositionView All JobsAssistant Salon Manager - Aveda Covent Garden 40 HoursLondon,GB-CMD,United KingdomApply NowAdd to cartFind out how well you match with this jobUpload your resumeJob descriptionReq ID22933BrandAvedaJob FunctionSalesJob Sub-FunctionPoint of Sale ManagementAssignment CategoryFulltime-RegularDescription We are seeking an Assistant Salon Manager to lead our vibrant team of salon apprentices and drive operational success. This is a high-impact, hands-on leadership role. The successful candidate will spend around 80% of their time on the salon floor, actively supporting service flow, assistnat team performance and guest satisfaction, and 20% focused on administration. Role Summary:The Assistant Salon Manager ensures the smooth day-to-day running of the salon by ensuring efficiency within Assistants’ Team with a focus on operational excellence, team mentoring and development. This role is primarily hands-on, providing direction and coaching to assistants, while also managing administrative and operational functions such as scheduling, ER tasks, and reporting. The Assistant Salon Manager plays a key role in creating an organised, efficient, and service-focused environment that supports the broader salon team.Key Responsibilities:Leadership & Team DevelopmentLead by example, coaching and mentoring assistants to deliver exceptional support for service providers.Conduct performance appraisals, regular team meetings, and ongoing skill development.Ensure team adherence to grooming, hygiene, and professional standards in line with brand expectations.Operational ManagementOversee day-to-day operational tasks, including staff rotas, attendance, and ER administration.Maintain visual standards and hygiene across all areas, including back-of-house, mixing rooms, and spa stations.Ensure compliance with health & safety guidelines, salon policies, and operational procedures.Customer Experience & Service DeliverySupport assistants in facilitating Aveda rituals and ensuring premium guest experiences.Address guest concerns when escalated, maintaining discretion and professionalism.Commercial AwarenessSupport service and retail revenue targets by coaching assistants on upselling and guest engagement.Maintain up-to-date knowledge of products and services to support team and guest interactions.Monitor stock levels, oversee inventory management, and ensure proper stock rotation.Key Attributes:Hands-on, approachable leader who inspires and motivates the teamOrganised, detail-oriented, and proactive in solving operational challengesKnowledgeable in service delivery, retail products, and operational best practicesStrong communicator with the ability to manage multiple priorities effectivelyQualifications Insights from previous hiresPreviously worked atPreviously worked as1. Supervisor2. Assistant Manager3. Salon Manager4. Guest Services5. Team Leader Data Privacy AgreementWhen you upload your resume, we provide job recommendations to you. You will also receive job recommendations by email.You acknowledge that you will provide the relevant entities of The Estée Lauder Companies with your resume/CV that contains your personal information, and that you have read and agree to the collection, use, and international transfer of your personal information in accordance with our Privacy Policy. The relevant entities of the Estée Lauder Companies (the prospective employers) will use your personal information to suggest jobs that fit your skills and experience and (if you decide to upload your resume/CV) may also email you future jobs that may be of interest to you. You can opt out of these emails at any time by clicking the "Unsubscribe" link at the bottom of these emails. CancelI Agree