Brand Success Manager

Skip to main content Brand Success Manager PostPilot United States Apply Join or sign in to find your next job Join to apply for the Brand Success Manager role at PostPilot Email or phone Password Show Forgot password? Sign in Sign in with Email or New to LinkedIn? Join now By clicking Continue to join or sign in, you agree to LinkedIn’s User Agreement, Privacy Policy, and Cookie Policy. Brand Success Manager PostPilot United States 4 days ago 126 applicants See who PostPilot has hired for this role Apply Join or sign in to find your next job Join to apply for the Brand Success Manager role at PostPilot Email or phone Password Show Forgot password? Sign in Sign in with Email or New to LinkedIn? Join now By clicking Continue to join or sign in, you agree to LinkedIn’s User Agreement, Privacy Policy, and Cookie Policy. Save Report this job About UsWe believe that in a world of digital overload, customers crave genuine connections and delightful experiences.Our fun, smart, and driven team is passionate about delivering on this mission and helping our users succeed with our innovative direct mail platform.Our platform helps thousands of brands send individually personalized postcards to customers and prospects. We make it as easy as email to boost acquisition and retention at a crucial time when customers have become numb to digital marketing while digital channels become more expensive and harder to track.It's an exciting time to be a part of an incredibly fast-growing company revolutionizing an industry and working with top brands.The Role The Growth Brand Success Manager (BSM) owns the PostPilot experience for our Growth Plan client base — a high-volume portfolio of emerging ecommerce brands who are betting on direct mail as a growth channel. Your job is to make that bet pay off.This role sits at the intersection of client services and data-driven marketing strategy. You'll monitor programmatic campaign performance across your book of business daily, proactively reaching out to brands before issues become problems, coaching them on platform capabilities, and driving measurable ROAS outcomes. You're equally comfortable on a strategy call with a founder as you are in a campaign analytics dashboard.Success here isn't reactive — it's orchestrated. You'll work alongside AI-powered tooling that surfaces lifecycle signals, drafts outreach, and flags at-risk accounts. Your job is to bring the judgment, the relationships, and the client-first mentality that turns automation into real results.While relevant experience is a plus, this role is also open to those who currently work in other industries or are new to the job market. Here at PostPilot, we are looking for intelligent, motivated and ambitious individuals who are interested in gaining business...