Administrator: Credit Control

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

To provide administrative credit control services according to standard operating procedures

Job Description

Key Responsibilities

• Management of debtor accounts and ageing analysis
• Produce monthly debtors reports
• Maintain accurate credit records and documentation
• Liaise with Internal Stakeholders, underwriters, finance teams, and clients
• Ensure compliance with FAIS, FICA, and company policies where applicable
• Assist with month-end financial processes and audits

Technical Skills

• Strong knowledge of accounts receivable and credit control principles
• Proficiency in Microsoft Excel (pivot tables, VLOOKUP/XLOOKUP, reporting)
• Experience with accounting and insurance systems
• Financial reconciliation skills
• Ability to analyse debtor trends and identify risks

Competencies

• Excellent communication and negotiation skills
• Strong attention to detail
• Problem-solving ability
• Customer service orientation
• Time management and ability to meet deadlines
• Numerical and analytical skills
• Ability to work independently and as part of a team

Experience

• 3 to 5 years' experience in credit control, debt collection, or accounts receivable
• Experience within the insurance industry, particularly short-term insurance, preferred
• Experience working with insurance administration and financial systems

Education

• Matric / Grade 12 (essential)
• FAIS & RE (advantageous)
• Diploma or Degree in Finance, Accounting, Credit Management, Business Administration, or related field (advantageous)
• Credit Management qualification (advantageous)

Education

Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised