Solutions Engineer, Healthcare AI (Remote - US)
Lavendo partners with startups and high‑growth companies to help them hire top‑tier sales, GTM, and technical talent. This role is with one of our clients; we’ll share full details about the company and interview process as we get to know you and confirm mutual fit.
About the Company
Our client is a fast-scaling healthcare AI company building voice AI agents that manage the entire patient journey — call center automation, intake, referrals, scheduling, document processing, outreach, and payments. The platform runs on 200M+ patient interactions across 23+ specialties, with deep integrations into major EHR systems. The company just closed a Series C, pushing total funding past $222M at a $1.2B (unicorn) valuation.
The Mission
Healthcare communication is broken — endless hold times, missed appointments, burned-out front-desk staff, frustrated patients. Our client fixes this with AI agents that handle the entire patient journey reliably, at scale, without losing the human touch.
The Opportunity
Our client is growing its team and looking for a Solutions Engineer to sit between GTM and product. The sales engineering function is already taking shape, and you'll join early enough to keep evolving it — refining the playbook, sharpening the tooling, and adapting it as the team scales post-Series C.
What You'll Do
Lead technical discovery calls, product demos, and solution scoping with prospects and customers
Partner closely with Account Executives on proposals and product-fit conversations
Collaborate with product and engineering teams, feeding customer insights back into the roadmap
Build enablement content from the ground up — architecture templates, demo guides, and technical collateral
Establish sales engineering processes and frameworks where none currently exist
What You Bring
2–5 years in a customer-facing technical role, including pre-sales or solutions engineering
Proven experience partnering with AEs, engineering, and design teams; strong demo-building skills
Excellent communication skills and comfort translating engineering concepts into go-to-market language
Working knowledge of EHR systems and healthcare integrations
Experience building 0-to-1 sales enablement content
Regular use of AI tools in daily workflow
Ability to be on-site 4 days/week in SF or NYC (candidates with 5+ years of enterprise sales engineering experience may be considered for remote)
Key Success Drivers
Builder mentality — energized by defining a function rather than following an existing playbook
Mission-driven urgency around solving real healthcare communication problems
Highly consultative and customer-facing, equally comfortable in a technical deep-dive or an executive conversation
Bonus: familiarity with FHIR/HL7 or hospital operations, voice AI/VAPI experience, prior life as a founding SE at an AI-driven B2B SaaS startup, a CS/engineering degree, or hands-on demo-building with Python plus tools like Lovable, Claude, or Cursor
Why Join?
Base salary $124K–$212K, with OTE of $155K–$265K, plus equity
Full health, dental, and vision coverage
401(k) plan
Unlimited PTO
Remote-setup stipend and commuter benefits
Wellness stipend and professional development budget
Meals provided
Join a unicorn-stage company ($1.2B valuation, $222M+ raised) at a pivotal growth moment, with outsized influence over how the sales engineering function is built
Interviewing Process
Recruiter Screen
Hiring Manager Screen
Technical Assessment
Demo Walkthrough
Final Onsite
We are proud to be an equal opportunity workplace and consider all qualified applicants without regard to race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran or military status, gender identity or expression, sexual orientation, or any other characteristic protected by law.