Lead Capacity Engineer
<p style="font-family:Arial, Helvetica, sans-serif;font-size:14.0px"><strong>OPENTEXT - THE INFORMATION COMPANY</strong></p><p style="font-family:Arial, Helvetica, sans-serif;font-size:14.0px">OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.</p><p> </p><p style="font-family:Arial, Helvetica, sans-serif;font-size:14.0px"><strong>AI-First. Future-Driven. Human-Centered.</strong></p><p style="font-family:Arial, Helvetica, sans-serif;font-size:14.0px">At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.</p><p> </p><br><p><span style="font-family: arial, helvetica, sans-serif;"><strong>YOUR IMPACT</strong></span></p><p><span style="font-family: arial, helvetica, sans-serif;">Lead Capacity Engineer will support capacity planning, utilization reporting, and forecasting across our global infrastructure environment. This includes reviewing storage and virtualization consumption, identifying growth trends, building reports, and helping teams plan for future capacity needs. This person will work closely with Storage, Virtualization, Compute, and Operations teams and will report into the Platform as a Service organization.</span></p><p><br><span style="font-family: arial, helvetica, sans-serif;"><strong>WHAT THE ROLE OFFERS</strong></span></p><ul type="disc"><li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Provide capacity and utilization reporting for NetApp and EMC storage platforms</span></li><li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Review storage growth trends and identify capacity risks</span></li><li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Use NetApp DII and related storage tools to analyze usage, performance, and forecasting data</span></li><li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Support capacity reporting for VMware and Hyper-V environments</span></li><li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Use VMware, Microsoft, and Power BI tools to build dashboards and trend reports</span></li><li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Provide monthly capacity reporting and recommendations to management</span></li><li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Work with Storage, Virtualization, Compute, and Operations teams on capacity planning</span></li><li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Support infrastructure refresh, expansion, and project planning activities</span></li><li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Maintain capacity documentation, reports, dashboards, and runbooks</span></li><li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Escalate capacity risks or constraints in a timely manner</span></li><li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Participate in operational support activities as required</span></li></ul><p><span style="font-family: arial, helvetica, sans-serif;"><strong>WHAT YOU NEED TO SUCCEED</strong></span></p><ul><li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">B.S. in Computer Science / Information Systems or equivalent combination of education and experience</span></li><li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Good familiarity with enterprise infrastructure, storage, virtualization, and reporting concepts</span></li><li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Direct experience in a dedicated capacity management role is not required, but the candidate must be comfortable working with infrastructure data, trends, and reporting tools</span></li><li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Familiarity with:</span><ul style="list-style-type: circle;"><li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">NetApp ONTAP, AFF/FAS, StorageGRID, and NetApp Data Infrastructure Insights</span></li><li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">EMC / Dell EMC storage platforms such as PowerMax, Unity, VNX, PowerStore, or Isilon</span></li><li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">SAN and NAS concepts including FC, NFS, SMB/CIFS, and iSCSI</span></li><li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">VMware vSphere, vCenter, and VMware Aria Operations</span></li><li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Microsoft Hyper-V, SCVMM, SCOM, Azure Monitor, Windows Admin Center, PerfMon, and Log Analytics</span></li><li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Power BI dashboarding, reporting, and visualization</span></li><li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Capacity forecasting, utilization analysis, and infrastructure trend reporting</span></li></ul></li><li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Strong analytical, troubleshooting, documentation, and communication skills</span></li><li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Ability to learn new tools quickly and work with globally distributed technical teams</span></li><li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Basic understanding of Windows, Linux, networking, and server infrastructure is an asset</span></li></ul><p><span style="font-family: arial, helvetica, sans-serif;"><strong>One Last Thing </strong></span><br><span style="font-family: arial, helvetica, sans-serif;">OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned. Join us on our mission to drive positive change through privacy, technology, and collaboration. At OpenText, we don't just have a culture; we have character. Choose us because you want to be part of a company that embraces innovation and empowers its employees to make a difference. </span></p> <br><p> </p><p style="font-family: Arial, Helvetica, sans-serif; font-size: 14.0px;">OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our <a href="https://www.opentext.com/assets/documents/en-US/pdf/opentext-equal-employment-opportunity-statement-of-policy-us-en.pdf">Equal Employment Opportunity Statement of Policy</a> which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.</p><p> </p><p style="font-family: Arial, Helvetica, sans-serif; font-size: 14.0px;">If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at <a href="https://help.opentext.com/portal/site/selfservice?customView=newTicket">Ask HR</a>. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.</p><p> </p><p style="font-family: Arial, Helvetica, sans-serif; font-size: 14.0px;"><strong>Compensation:</strong> At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.</p><p style="font-family: Arial, Helvetica, sans-serif; font-size: 14.0px;"><strong>Salary Range:</strong> $98.080-$147,100; Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.</p><p style="font-family: Arial, Helvetica, sans-serif; font-size: 14.0px;"><strong>AI Usage Disclosure:</strong> <em>As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.</em></p>