Associate Patient Services Specialist

Performs all registration functions for patients. This includes collecting accurate demographic information, verifying insurance benefits and eligibility, obtaining authorization/pre- certification for services provided, and collecting patient liability prior to or at the time of service. Greets and serves patients in a professional, friendly, and respectful manner to promote sacred encounters.

Age-Related Competencies: Ability to work with patients of all ages and explain payer benefits.  Patient may require voice elevation, repetitive information and require understanding acknowledgment.

Providence caregivers are not simply valued – they’re invaluable. Join our team at NorCal Health Connect  and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• 1 year of experience in a healthcare or customer service setting with proven customer service skills.

Preferred qualifications:

• Coursework/Training and Some college and/or certificate courses.
• Experience in hospital registration or healthcare setting.
• Experience utilizing medical terminology in job setting and a basic understanding of insurance requirements.
• Experience with MEDITECH/A4 system.

Why Join Providence? 

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.