Patient Access Representative - full-time (remote)
Employment Type:
Full timeShift:
Day ShiftDescription:
Position Purpose:
Saint Alphonsus Health System is hiring for our Revenue Management team to support our Idaho and Oregon patients. This position will be fully remote; work hours are based on Mountain Standard Time.
This is a phone-based position, providing patient-focused customer service.
What are we looking for? Our ideal candidate has:
- Prior authorization experience in surgeries or radiology
- Experience with Idaho/Oregon insurance verification
- Experience with EPIC software
Position Highlights and Benefits:
- Schedule Information: Position is scheduled to work 40 hours per week.
MOUNTAIN STANDARD TIME: Monday – Friday 8am-4:30pm or 8:30am-5pm - Position is remote (work from home)
- Benefits are in place your first day of work.
- Daily Pay available.
What You Will Do:
- Provide patient focused customer service.
- Performs outpatient & / or inpatient registration
- Performs insurance verification functions.
- Will initiate and secure authorization for scheduled services
- Provides general information to hospital users, patients, families & physician offices.
Minimum Qualifications:
- Required: High school diploma or equivalent.
- 2 years of hospital registration or insurance verification experience required.
- Knowledge of medical terminology, diagnostic coding & procedural coding required.
Preferred Qualifications/Knowledge:
- Knowledge of insurance verification, ability to explain benefits, and secure necessary authorizations.
- Experience with Epic software.
- National certification in HFMA CRCR or NAHAM CHAA required within one (1) year of hire.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.