Working under the direction of senior CSAMs and a Manager, the CSAM operates within a defined pod covering a shared portfolio of accounts. Executive partnership and execution Execute standardized executive partnership, solution health, cloud adoption, and AI acceleration tasks under direct guidance from senior CSAMs or CSU leaders. Support agent and Copilot adoption motions across assigned pod accounts. Complete assigned activities accurately and on time; escalate exceptions rather than independently diagnose them. Coordinate remediation follow-ups across internal teams. Operate within a pod model covering a shared portfolio of accounts. Work under direct oversight of the Manager and senior CSAMs assigned to the pod. Required Bachelor's degree (any discipline) or equivalent early-career experience. 0-2 years of professional experience in program management, customer-facing operations, technology delivery, or analytics. Demonstrated comfort with AI tools and AI-first ways of working. Strong written and verbal communication in English plus the language(s) required for the assigned hub. Legally authorised to work in the location where this role is based - Romania, Bucharest (Legally authorised = you hold citizenship or have been granted a valid visa or work permit.) Relocation expenses are not provided as part of this role. Fluency in English must be mandatory Preferably also fluent in one more language - French/ German/ Italian/ Dutch/ Arabic/ Swedish/ Danish/ Norwegian Coursework or experience in program management, business operations Exposure to enterprise software, cloud platforms, or B2B customer success. Experience working in pod, squad, or matrixed team structures.
Want jobs like this matched to you?
SimpleCareer scores fresh postings against your résumé so you only see the matches that matter.