Complimentary Breakfast Supervisor - Embassy Suites LAX South

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hote's team, that’s exactly what you’ll do every time you come to work! As a Complimentary Breakfast Supervisor, you’re not just responsible for the staffing and the service and quality of the hotel's breakfast service – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

• Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their experience special
• Help guests navigate the breakfast area: Show guests where to find food, beverages, and service items
• Maintain a clean and inviting space: Keep the breakfast area tidy and organized throughout service
• Manage the food service station: Make sure the food service station is always fully stocked, clean, and organized
• Comply with regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being
• Monitor Quality & Resolve Issues: Monitor the quality of service by observing and interacting with guests to assess their needs. Take immediate action to resolve any complaints regarding service, food quality, or other concerns.  
• Oversee Staffing and Scheduling: Forecast customer volume to determine when additional staff is needed or re-assignments are necessary. Schedule and direct staff effectively across their work assignments. 
• Control Costs: Implement and manage procedures to efficiently control both food and labor costs. 

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.