Senior Manager - Insurance
London, United Kingdom · United KingdomPeople ManagerPosted Apr 7, 2026
Senior Manager - Insurance LocationUK - LondonAddressLondon, LondonEmployment TypeFull timeDepartmentProfessional & Financial ServicesWhy Faculty? We established Faculty in 2014 because we thought that AI would be the most important technology of our time. Since then, we’ve worked with over 350 global customers to transform their performance through human-centric AI. You can read about our real-world impact here.We don’t chase hype cycles. We innovate, build and deploy responsible AI which moves the needle - and we know a thing or two about doing it well. We bring an unparalleled depth of technical, product and delivery expertise to our clients who span government, finance, retail, energy, life sciences and defence.Our business, and reputation, is growing fast and we’re always on the lookout for individuals who share our intellectual curiosity and desire to build a positive legacy through technology.AI is an epoch-defining technology, join a company where you’ll be empowered to envision its most powerful applications, and to make them happen.About the roleJoin us as a Senior Manager to oversee a critical portfolio of projects, acting as the primary senior point of contact for both clients and internal Faculty teams. You will drive successful delivery, manage project commercial viability, and nurture strong customer relationships. This is an entrepreneurial role where you will identify new business opportunities, develop proposals, and contribute to the growth of the business unit. You will lead and mentor cross-functional teams while acting as a strategic consultant, applying structured thinking to solve complex, real-world problems with Applied AI.What you'll be doing:Overseeing delivery of an end-to-end project portfolio, ensuring high quality, timely completion, and managing commercial marginsForming and maintaining strong, trusted relationships with customers, proactively managing expectations and carefully controlling project scopeLeading effective project meetings and ensuring clear, consistent communication of purpose and direction to both internal teams and clientsIdentifying risks early, and leading teams to implement effective mitigating actions to ensure project successDeveloping compelling proposals and sales pitches to generate new leads and identify opportunities for additional account growthMentoring and developing project team members’ skills, aligning their responsibilities with their professional growthAdvising clients on AI strategy and solutions, while articulating the value of AI in diverse business contextsWho we're looking for:You have experience working in highly regulated industries, preferably property & casualty commercial & specialty insuranceYou understand the commercial insurance value chain and have a clear view on where AI can be used to add value and how this should be implemented to maximise impactYou have successful experience in technology project delivery, ideally from a consulting, technology, or data-specific backgroundYou are adept at building and maintaining customer trust and translating between technical detail and core business challengesYou can provide a structured, analytical, and technical breakdown of problems, defining solutions that enhance customer workflowsYou have demonstrated experience in the smooth delivery of excellent outcomes, using methodologies like Agile, Scrum, or KanbanYou are comfortable working in an ambiguous setting and have a clear understanding of how to structure commercials and pricingYou can identify and implement new business opportunities, including finding growth within accounts and visible support on external business developmentOur Recruitment EthosWe aim to grow the best team - not the most similar one. We know that diversity of individuals fosters diversity of thought, and that strengthens our principle of seeking truth. And we know from experience that diverse teams deliver better work, relevant to the world in which we live. We’re united by a...