Field Service Diesel Engine Technician
We are looking for a talented Field Service Diesel Engine Technician / Mechanic to join our team specializing in engine repairs for our Distribution Business out of White Bear Lake, MN.
This Field Service Engine Technician position will primarily provide on-site support for Cummins Power Generation (CPG) in Fridley, MN assisting with daily engine repair activities as well as special projects across associated facilities, including the Becker Warehouse, Technical Center, and Murphy Warehouse. Will also assist with warranty work for Metro Transit busses at their various locations, in addition to standard Field Service Engine calls.
The ideal candidate is flexible and willing to work an earlier start time, as well as overtime, to meet high customer demand and business needs.
In this role, you will make an impact in the following ways:
- Complete repairs and rebuilds on engine products in the field.
- Develop productive customer relations and ensures prompt and efficient attention to customer needs.
- Apply documented procedures and policies to complete repairs and schedule maintenance, including preparing required parts and tools.
- Assist with completion required documentation, such as work completed documentation, time sheets, warranty claims and quality forms, via handwritten forms or business system input screens.
- Complete training in line with skill and business requirements
- Ensure adherence to all meaningful Health, Safety & Environmental policies, procedures and legislation and reports any issues / incidents to their supervisor.
To be successful in this role you will need the following:
- (Advanced) Technician Level III: Significant relevant technician experience; qualified to perform work on most or all of products in-scope for a technician at this location; frequently engaged in complex diagnosis and repair; requires minimal to no supervision; ability to effectively train and guide less experienced technicians of varying skillsets. Flexibility to work various hours and days of the week with the ability to be on call and available for emergency needs.
- Must meet all requirements to drive a Company vehicle including a valid driver’s license and insurance.
- Must be able to physically lift 50 pounds occasionally, wear required personal protective equipment as required.
- Locally valid driving permit
Education, Licenses, Certifications:
Apprentice Trained Engine Technician (Preferred)
Vocational diploma from relevant technical institution
Locally valid driving permit
This position may require licensing for compliance with export controls or sanctions regulations.
Experience:
Significant field service work experience
Expert level knowledge of and/or experience with engine products
Customer service experience
Experience providing technical advice and coaching to more junior technicians (preferred)
This Field Service Engine Technician position will primarily provide on-site support for Cummins Power Generation (CPG) in Fridley, assisting with daily engine repair activities as well as special projects across associated facilities, including the Becker Warehouse, Technical Center, and Murphy Warehouse.
Secondary responsibilities will include providing field service support for Metro Transit at various garage locations as needed.
The ideal candidate is flexible and willing to work an earlier start time, as well as overtime when required, to meet high customer demand and business needs.
- A CDL may be required to obtain upon hire
- Federal law requires a CDL holder to be 21 years of age or older
- A current valid license is required for this role
- This role requires a 5 year motor vehicle report, free from major violations
- This role requires applicant to pass a Department of Transportation (DOT) physical
- 3 years driving experience
- This role is subject to Department of Transportation (DOT) driving regulations including Hours of Service and Electronic Log Booking Device use
-Federal law requires operators of commercial vehicles to be 21 years of age or older, applicant must be 21 years of age