Working closely with partner teams, you'll hold stakeholders accountable for SLA performance, provide trusted guidance, and drive early risk identification and visibility to keep projects on track and achieve successful outcomes. Schedule Management: Manage schedules for small metro areas; maintain trackers, checklists, and action logs. Track metro-level milestones across internal systems Execution Tracking & Governance: Follow up on deliverables with partner teams (Lease, Build, Eng, Ops). Ensure milestone readiness and governance hygiene. Communication & Reporting: Produce concise weekly execution updates and status summaries. Draft meeting recaps and leadership read-outs. Prepare slides and dashboards for end to end, S&O, and metro forums. Act as a quality gate for accuracy, timeliness, and consistency. Risk & Issue Visibility: Identify, document, and track risks/issues across the lifecycle while maintaining dashboards showing status, ownership, and timelines. Actively leverage Copilot and artificial intelligence (AI) solutions to automate the processes of tracking and summarization. The role involves the coordination and dissemination of relevant data and analytical outputs to both internal and external stakeholders. Project Management: Contributes to cross-team projects as needed to meet the changing business environment and manage business needs. Security & Compliance: Ensure secure forums, SharePoint hygiene, and access controls whilst promoting compliant data handling and collaboration practices. Bachelor's Degree in Business, Operations, Finance, or related field AND experience in program management, process management, or process improvement OR equivalent experience. Experience in technology or datacenter domain. Program or operations management experience in complex environments Strong Power BI, Excel, reporting and tracking tooling Clear executive-level written communication Highly organized, proactive, strong follow-through Comfort operating in ambiguity and cross-functional forums These requirements include, but are not limited to the following specialized security screenings:
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